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The five components of emotional intelligence are: self-awareness, self-regulation, motivation, empathy, and social skills.[1]

Empathy (noun) is the understanding of the emotional state or thoughts of another person.

Empathy involves being curious about other people, active listening, self-awareness, emotional intelligence and openness.[2]

Benefits of empathy skills

Some benefits of empathy skills are:[3]

1. Better understanding of the needs of people around you

2. More clearly understanding how you affect others

3. Better at understanding non-verbal cues

4. Better for your career, business success and various social endeavors

5. Better equipped to deal with interpersonal conflict. See: Conflict resolution

6. More accurately predict people’s behaviour

7. Greater ability to motivate the people around you. See: Motivation

8. Greater ability to work more effectively with others. See: Interpersonal skills

9. Ability to see the greater social picture. See: Social analysis

10. Greater ability to be a better leader, worker and friend e active listening

Relationship building skills

See also: Agreeableness and Interpersonal skills

People build friendships in both leisure and work situations.

Building strong personal relationships

Building strong work relationships

Empathy quotient

The Empathy Quotient ( EQ ) is a 60-item questionnaire (there is also a shorter, 40-item version) designed to measure empathy in adults. The test was developed by Simon Baron-Cohen at ARC (the Autism Research Centre) at the University of Cambridge.


  • How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen by David Brooks. Random House (October 24, 2023)

See also

External links

Increasing empathy: