On July 4, 2019, six officers from the Tempe Police Department were asked to leave, or move out of the customer's line of sight by an employee after a customer complaint about "not feeling safe" because of the police presence. Rossann Williams, the executive vice president, issued a public apology 3 days after the incident on July 07, 2019.<ref>https://www.newsmax.com/newsfront/starbucks-police/2019/07/07/id/923574/</ref><ref>https://stories.starbucks.com/press/2019/an-apology-to-the-tempe-police-department</ref> | On July 4, 2019, six officers from the Tempe Police Department were asked to leave, or move out of the customer's line of sight by an employee after a customer complaint about "not feeling safe" because of the police presence. Rossann Williams, the executive vice president, issued a public apology 3 days after the incident on July 07, 2019.<ref>https://www.newsmax.com/newsfront/starbucks-police/2019/07/07/id/923574/</ref><ref>https://stories.starbucks.com/press/2019/an-apology-to-the-tempe-police-department</ref> |