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[[File:Emotional intelligence.png|thumbnail|350px|right|The five components of emotional intelligence are: [[self-awareness]], [[self-regulation]], [[motivation]], [[empathy]], and [[Interpersonal skills|social skills]].<ref>[https://www.mbaknol.com/modern-management-concepts/domains-of-emotional-intelligence/ Domains of Emotional Intelligence], MBA Knowledge Base</ref>]]
[[File:Emotional intelligence.png|thumbnail|350px|right|The five components of emotional intelligence are: [[self-awareness]], [[self-regulation]], [[motivation]], [[empathy]], and [[Interpersonal skills|social skills]].<ref>[https://www.mbaknol.com/modern-management-concepts/domains-of-emotional-intelligence/ Domains of Emotional Intelligence], MBA Knowledge Base</ref>]]
'''Emotional intelligence''' (EI) "refers to the ability to perceive, control and evaluate emotions."<ref>[http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm Emotional intelligence]</ref>
'''Emotional intelligence''' (EI) "refers to the ability to perceive, control and evaluate [[emotion]]s."<ref>[http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm Emotional intelligence]</ref>
The five components of [[emotion]]al intelligence are: [[self-awareness]], [[self-regulation]], [[motivation]], [[empathy]], and [[Interpersonal skills|social skills]].<ref>[https://www.mbaknol.com/modern-management-concepts/domains-of-emotional-intelligence/ Domains of Emotional Intelligence], MBA Knowledge Base</ref>
The five components of [[emotion]]al intelligence are: [[self-awareness]], [[self-regulation]], [[motivation]], [[empathy]], and [[Interpersonal skills|social skills]].<ref>[https://www.mbaknol.com/modern-management-concepts/domains-of-emotional-intelligence/ Domains of Emotional Intelligence], MBA Knowledge Base</ref>
Raising emotional intelligence is a big part of [[Character Education|character education]], something liberals have sought to replace.
Raising emotional intelligence is a big part of [[Character Education|character education]], something liberals have sought to replace.
== Developing greater emotional intelligence ==
== Developing greater emotional intelligence ==
*[https://positivepsychology.com/emotion-regulation/#:~:text=Emotional%20support.%20Psychologists%20believe%20that%20we%20all,mental%20energy%20from%20getting%20invested%20in%20negativity. Emotional Regulation: 5 Evidence-Based Regulation Techniques] by Susan McGarvie, Ph.D.
*[https://positivepsychology.com/emotion-regulation/#:~:text=Emotional%20support.%20Psychologists%20believe%20that%20we%20all,mental%20energy%20from%20getting%20invested%20in%20negativity. Emotional Regulation: 5 Evidence-Based Regulation Techniques] by Susan McGarvie, Ph.D.
*[https://www.voiceofhealth.com.au/articles/how-active-listening-improves-emotional-intelligence#:~:text=Active%20listening%20significantly%20enhances%20emotional%20intelligence%20by,of%20success%20in%20personal%20and%20professional%20realms. How Active Listening Improves Emotional Intelligence]
*[https://www.voiceofhealth.com.au/articles/how-active-listening-improves-emotional-intelligence#:~:text=Active%20listening%20significantly%20enhances%20emotional%20intelligence%20by,of%20success%20in%20personal%20and%20professional%20realms. How Active Listening Improves Emotional Intelligence]
*[https://chatgpt.com/share/68a3d0e4-66ec-800a-bece-3934f9f28e09 How to have a very high degree of emotional intelligence], AI
Videos:
Videos:
*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGrtYKKIREv_Ld-6TpdlIjB2 Increasing emotional intelligence] - Video playlist
*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGrtYKKIREv_Ld-6TpdlIjB2 Increasing emotional intelligence] - Video playlist
=== Emotional intelligence and higher work productivity ===
[[File:Productivity.jpg|thumbnail|350px|right|[[Productivity]] is the ratio of output ([[goods]] and services) produced per unit of input (productive resources) over some period of time.
]]
''See also:'' [[Productivity]] and [[Positive thinking]] and [[Personal development]] and [[Sales training]]
According to Forbes magazine: "On top of being better team players, emotionally intelligent people tend to perform better. Bradberry discussed how 90% of top performers score highly for emotional intelligence. A study conducted at a Motorola manufacturing site found that employees were 93% more productive after undergoing stress management and EQ training. So why do emotionally intelligent employees perform better? There are several reasons."<ref>[The Importance Of Emotional Intelligence At Work], Forbes, 2023</ref>
According to the article ''47 Emotional Intelligence Statistics & Facts'':
{{Cquote|Many smart individuals are often linked with having a high IQ.
However, according to emotional intelligence statistics, those who thrive and succeed typically possess more intelligence (EQ) than raw intellectual abilities.
* Individuals with high EQ scores tend to outperform those with IQs in 70% of cases due to their better grasp of emotions and adeptness in managing them
* 95% believe they are [[Self-awareness|self-aware]], but according to tests, only 15% of individuals are genuinely aware of themselves<ref>[https://www.forbes.com/sites/jeffkauflin/2017/05/10/only-15-of-people-are-self-aware-heres-how-to-change/ Only 15% Of People Are Self-Aware -- Here's How To Change], Forbes magazine, 2016</ref>
* 58% of the variation in job success is attributed to emotional intelligence.
* In the workplace, emotional intelligence is a factor that predicts the success of 90% of high performers
* Most workers have a 99% probability of dealing with at least one person who is not self-aware
* Globally one third (36%) of individuals demonstrate emotional intelligence.
* Contrary to belief that Intelligence Quotient (IQ) alone determines success, social and emotional intelligence are revealed as factors accounting for up to 80% of overall success
* Emotional intelligence plays a role in both professional accomplishments attributing more than half (60%) towards individuals achievements.
* Most individuals believe they possess self awareness. Only a small percentage, 10-15% truly exhibit this trait.
* People with higher emotional intelligence (EQ) scores earn an average of over $29,000 more annually compared to those with lower EQ. Having emotional intelligence is associated with career advancement and increased productivity. It’s not surprising that individuals with EQ tend to have higher incomes than those with lower EQ levels. However there’s no need to worry much because as you grow older your emotional intelligence tends to improve and you can work on enhancing it over time.
*For every point increase in your EQ score you can expect $1,300 in your earnings. While IQ scores may reflect a person’s job related skills and abilities, having a high EQ score seems to be a predictor of success. Nevertheless improving your intelligence also comes with benefits.
*Leaders who have empathy outperform their counterparts by 40%<ref>''[https://dreammakerr.com/emotional-intelligence-statistics/ 47 Emotional Intelligence Statistics & Facts]''</ref>}}
HubSpot.com reports concerning salespersons and their moods:
{{Cquote|Long hours, aggressive targets, difficult prospects. For many salespeople, it's all in a day's work. But it's also a recipe for stress, frustration, and low morale — which, when left unchecked, can quickly affect sales performance...
*[[Sales]] teams with high morale were found 21% more profitable and 17% more productive.
*Highly engaged salespeople achieve a 20% increase in sales.
*Emotional intelligence is responsible for 58% of professional success.
*Salespeople with high EQ bring 2x more revenue than those with low to average emotional intelligence.
*80% of customers say the experience a company provides is as important as its products and services.
*75% of long-term job success depends on people skills, while only 25% on technical knowledge.
*64% percent of customers say providing an excellent experience strengthens their loyalty.
*61% of buyers have a positive sales experience when the sales rep isn't pushy or aggressive.
*Customers are most motivated to make purchases when they see the sales rep as a trusted adviser who boosts their confidence...
Sales is a tough grind. It involves long hours, constant rejection, and an "always-on" attitude — and keeping that pace is stressful. It's no surprise that 67% of salespeople feel close to a burnout.<ref>[https://blog.hubspot.com/sales/mood-vs-sales-performance 9 Stats That Prove Your Mood Can Impact Sales Performance], Hubspot.com</ref>}}
== Benefits of Emotional Intelligence ==
== Benefits of Emotional Intelligence ==
*[https://www.preprints.org/manuscript/202310.2029/v2 Emotional Intelligence as Indicator for Effective Academic Achievement within the School Setting: A Comprehensive Conceptual Analysis], DOI:10.20944/preprints202310.2029.v2
*[https://www.preprints.org/manuscript/202310.2029/v2 Emotional Intelligence as Indicator for Effective Academic Achievement within the School Setting: A Comprehensive Conceptual Analysis], DOI:10.20944/preprints202310.2029.v2
*[https://www.researchgate.net/publication/354940588_Emotional_intelligence_promotes_optimal_learning_engagement_and_achievement_A_mixed-methods_study Emotional intelligence promotes optimal learning, engagement, and achievement: A mixed-methods study], ''Current Psychology'' 42(2). DOI:10.1007/s12144-021-02294-2
*[https://www.researchgate.net/publication/354940588_Emotional_intelligence_promotes_optimal_learning_engagement_and_achievement_A_mixed-methods_study Emotional intelligence promotes optimal learning, engagement, and achievement: A mixed-methods study], ''Current Psychology'' 42(2). DOI:10.1007/s12144-021-02294-2
== Emotional regulation ==
''See also:'' [[Emotional regulation]]
[[Emotional regulation]] refers to the mental processes by which individuals influence which [[emotion]]s they have, when they have them, and how they personally experience and express these emotions. It's a core aspect of [[emotional intelligence]] and mental health, enabling people to adapt to situations, maintain personal and business relationships, and achieve their personal [[Goal setting|goals]].<ref>[https://grok.com/share/c2hhcmQtNA%3D%3D_3bd517c1-3fba-4adc-9fa1-5675b61a9576 What is emotional regulation?]</ref>
== Emotional detachment, emotional detachment and objectivity ==
== Emotional detachment, emotional detachment and objectivity ==
Journaling can increase one's emotional intelligence. The University of St. Augustine for Health Sciences notes: "Journaling can help you make sense of how you’re feeling about a certain person or situation that is troubling or inspiring you. It can also help you understand your triggers. The process of writing down your thoughts as honestly and with as little judgment as possible allows for self-discovery. When you get to know yourself better, you develop a deeper understanding of your reactions, strengths, and weaknesses, as well as what environments help you thrive."<ref>[https://www.usa.edu/blog/ways-journaling-benefits-students/ 10 Ways Journaling Benefits Students], University of St. Augustine for Health Sciences</ref>
Journaling can increase one's emotional intelligence. The University of St. Augustine for Health Sciences notes: "Journaling can help you make sense of how you’re feeling about a certain person or situation that is troubling or inspiring you. It can also help you understand your triggers. The process of writing down your thoughts as honestly and with as little judgment as possible allows for self-discovery. When you get to know yourself better, you develop a deeper understanding of your reactions, strengths, and weaknesses, as well as what environments help you thrive."<ref>[https://www.usa.edu/blog/ways-journaling-benefits-students/ 10 Ways Journaling Benefits Students], University of St. Augustine for Health Sciences</ref>
== Emotions, stress management, cognitive therapy and emotion-focused coping ==
''See also:'' [[Stress management]] and [[Cognitive therapy]] and [[Emotion-focused coping]]
[[Stress]] is the [[emotion]]al and physical tension brought on a person’s reaction to the demands of life. If a person lacks [[stress management]] abilities such as the knowledge of how to remain mentally calm during difficult situations (See: [[mental toughness]] and [[psychological resilience]] and [[Sport psychology]]), stress frequently causes anxiety, irritability, and inability to concentrate. Stress can also lead to headaches, and a rapid heartbeat.<ref>http://ghr.nlm.nih.gov/ghr/glossary/stress</ref> Many illnesses, such as chronic anxiety states, high blood pressure, heart disease, and addictive disorders, to name a few, also seem to be influenced by chronic or overwhelming stress.<ref>[http://www.medicinenet.com/stress/page9.htm#Conclusions_about_the_effects_of_stress Conclusions about the effects of stress.]</ref>
[[Cognitive therapy]] is a form of psychotherapy, developed by Dr. Aaron T. Beck,<ref>[http://www.beckinstitute.org/what-is-cognitive-behavioral-therapy/?gclid=CKyrmaCBwa0CFUQRNAod1yK9AA What Is Cognitive Therapy?] - The Beck Institute</ref> that emphasizes the important role of thinking in how we feel and what we do.
Also called cognitive-behavioral therapy' (CBT), it is "based on the idea that our [[thought]]s cause our [[feelings]] and [[behavior]]s, not external things, like people, situations, and events."<ref>[http://www.nacbt.org/whatiscbt.htm What is Cognitive-Behavioral Therapy?] National Association of Cognitive-Behavioral Therapists</ref>
The theory is that [[depression]] and [[anxiety]] are caused by negative thinking patterns.<ref>Cognitive therapists believe that these negative thinking patterns actually cause you to feel depressed and anxious. [http://www.spiritsite.com/writing/davbur/part2.shtml David Burns]</ref> or cognitive distortions, such as jumping to conclusions, all or nothing thinking, and "Catastrophizing".<ref>[http://healthymind.com/s-distortions.html Cognitive Distortions] - [[David C. Bissette]], Psy.D., CSAT</ref>
[[Emotion-focused coping]] is "a stress management technique that involves regulating negative emotional reactions to a stressor, rather than [[Problem solving|directly addressing the problem]] causing the stress. It's often used when a person feels the stressor is beyond their ability to change, focusing instead on managing their feelings about the situation.<ref>
*[https://www.google.com/search?q=Emotional+approach+coping&oq=Emotional+approach+coping&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRg8MgYIAhAuGEDSAQgxNjA0ajBqMagCALACAA&sourceid=chrome&ie=UTF-8 Emotion-focused coping]
*[https://dictionary.apa.org/emotion-focused-coping Emotion-focused coping], APA Dictionary of Psychology
*[https://www.verywellmind.com/emotion-focused-coping-for-stress-relief-3145107 5 Emotion-Focused Coping Techniques for Stress Relief] by Elizabeth Scott, PhD
*[https://www.choosingtherapy.com/emotion-focused-coping/ Emotion-Focused Coping: Definition, Examples & Strategies] by Michelle Risser, LISW-S
*[https://www.sondermind.com/resources/articles-and-content/emotion-focused-coping/#:~:text=Reduced%20stress,better%20physical%20and%20mental%20health. What Is Emotion-Focused Coping? Techniques and Examples]</ref>
== Emotional conflict ==
''See also:'' [[Emotional conflict]] and [[Neuroticism]]
[[Emotional conflict]] occurs when a person experiences two (or more) opposing [[emotion]]s/feelings at the same time, and those opposing feelings are pulling them in different directions.
[[Carl Jung]] indicated that "emotional conflicts and the intervention of the unconscious are the classical features of...medical psychology".<ref>C. G. Jung, Man and his Symbols (London 1964) p. 80</ref> The child psychoanalyst Eric Erickson indicated that emotional conflict was a source of [[Neurosis|neurosis]] in children.<ref>David L. Sills ed., International Encyclopedia of the Social Sciences: Vols 9-10 (1968) p. 158</ref>
Emotional conflict happens when:
* A person wishes to do something, but another part of the person doesn’t want to do it.
* A person feels both positive and negative emotions about the same person or situation.
* A person has two or more different values, desires, or needs inside themselves that are incompatible.
Emotional conflict can create [[stress]], indecision, hesitation, and/or even physical tension. See also: [[Stress management]]
== Sociology of emotions ==
== Sociology of emotions ==
Research indicates that religiosity is positively associated with ability in emotional intelligence.<ref>[https://link.springer.com/article/10.1007/s10943-016-0335-3 Divine Emotions: On the Link Between Emotional Intelligence and Religious Belief], ''Journal of Religion and Health'', December 2017, Volume 56, Issue 6, pp 1998–2009</ref><ref>[https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4733549/ THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE WITH RELIGIOUS COPING AND GENERAL HEALTH OF STUDENTS] by Masoumeh Bagheri Nesami, Amir Hossein Goudarzian, Houman Zarei, Pedram Esameili, Milad Dehghan Pour, and Hesam Mirani, ''Materia Sociomedica''. 2015 Dec; 27(6): 412–416. doi: 10.5455/msm.2015.27.412-416</ref><ref>[https://www.researchgate.net/publication/222857921_Religiosity_and_perceived_emotional_intelligence_among_Christians Religiosity and perceived emotional intelligence among Christians], Personality and Individual Differences 41(3):479-490 · August 2006, DOI: 10.1016/j.paid.2006.01.016</ref> For more information, please see: [[Atheism and emotional problems]]
Research indicates that religiosity is positively associated with ability in emotional intelligence.<ref>[https://link.springer.com/article/10.1007/s10943-016-0335-3 Divine Emotions: On the Link Between Emotional Intelligence and Religious Belief], ''Journal of Religion and Health'', December 2017, Volume 56, Issue 6, pp 1998–2009</ref><ref>[https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4733549/ THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE WITH RELIGIOUS COPING AND GENERAL HEALTH OF STUDENTS] by Masoumeh Bagheri Nesami, Amir Hossein Goudarzian, Houman Zarei, Pedram Esameili, Milad Dehghan Pour, and Hesam Mirani, ''Materia Sociomedica''. 2015 Dec; 27(6): 412–416. doi: 10.5455/msm.2015.27.412-416</ref><ref>[https://www.researchgate.net/publication/222857921_Religiosity_and_perceived_emotional_intelligence_among_Christians Religiosity and perceived emotional intelligence among Christians], Personality and Individual Differences 41(3):479-490 · August 2006, DOI: 10.1016/j.paid.2006.01.016</ref> For more information, please see: [[Atheism and emotional problems]]
== Books ==
*''[[Feeling Good: The New Mood Therapy]]'' by Dr. David D. Burns, MD. William Morrow. April 6, 1999
* ''The New Emotional Intelligence'' ' by Dr. Travis Bradberry. Bruyere Publishing. May 13, 2025
* ''Emotional Intelligence 2.0'' by Dr. Travis Bradberry and Dr. Jean Greaves. Talentsmart. June 16, 2009 (Updated in 2021)
== See also ==
== See also ==
*[[Emotional health]]
*[[Emotional stability]]
*[[Emotional stability]]
*[[Theory of multiple intelligences]]
*[[Theory of multiple intelligences]]