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Customer service is everything. We live and breathe it. We look for employees who have strong communication skills and who treat people the right way; we can teach them the pest control industry, but they need to have the right attitude.<ref name=johnsr/></blockquote>
Customer service is everything. We live and breathe it. We look for employees who have strong communication skills and who treat people the right way; we can teach them the pest control industry, but they need to have the right attitude.<ref name=johnsr/></blockquote>
Robert John, II (born March 1960), of [[Lafayette]] is the current president of the company; his father serves in an advisory role. John, II, was reared in the business, having worked evenings, weekends, and summers prior to his graduation in 1984 from the University of Louisiana at Lafayette. He then joined J&J full-time: "I have strived to carry on the professionalism that my father instilled in me. It was the perfect fit for me; I knew the business by osmosis and by working my way through numerous jobs."<ref name=aboutus/>
Robert John, II (born March 1960), of [[Lafayette]] is the current president of the company; his father now resides in Lafayette too and serves in an advisory role. John, II, was reared in the business, having worked evenings, weekends, and summers prior to his graduation in 1984 from the University of Louisiana at Lafayette. He then joined J&J full-time: "I have strived to carry on the professionalism that my father instilled in me. It was the perfect fit for me; I knew the business by osmosis and by working my way through numerous jobs."<ref name=aboutus/>
John, Sr., is the widower of the former Roberta Ann Hanks (January 10, 1937 – April 25, 2014), the former clerk of court for both the city of Crowley and the Acadia Parish district attorney's office. He is [[Roman Catholicism|Roman Catholic]]. In addition to their son, there is a daughter, Christine John Casanova (born 1958) and her husband, Dr. Robert Casanova (born 1957) of Lubbock, [[Texas]].<ref>{{cite web|url=http://findagrave.com/cgi-bin/fg.cgi?page=gr&GSln=John&GSbyrel=all&GSdyrel=all&GSst=20&GScnty=1109&GScntry=4&GSob=n&GRid=128570076&df=all&|title=Roberta Hanks John|publisher=Findagrave.com|accessdate=January 11, 2016}}</ref>
John, Sr., is the widower of the former Roberta Ann Hanks (January 10, 1937 – April 25, 2014), the former clerk of court for both the city of Crowley and the Acadia Parish district attorney's office. He is [[Roman Catholicism|Roman Catholic]]. In addition to their son, there is a daughter, Christine John Casanova (born 1958) and her husband, Dr. Robert Casanova (born 1957) of Lubbock, [[Texas]].<ref>{{cite web|url=http://findagrave.com/cgi-bin/fg.cgi?page=gr&GSln=John&GSbyrel=all&GSdyrel=all&GSst=20&GScnty=1109&GScntry=4&GSob=n&GRid=128570076&df=all&|title=Roberta Hanks John|publisher=Findagrave.com|accessdate=January 11, 2016}}</ref>