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→Salesmanship and empathy
[[Empathy]] is one the most important things for a salesperson to have as it enables him to have rapport with his sales prospects/clients and adopt a [[problem solving]] approach to his prospects/customers needs/problems/desires.
[[Empathy]] is one the most important things for a salesperson to have as it enables him to have rapport with his sales prospects/clients and adopt a [[problem solving]] approach to his prospects/customers needs/problems/desires.
As far as [[emotional intelligence]] (EQ), according to HR.com: "Hay Group states one study of 44 Fortune 500 companies found that salespeople with high EQ produced twice the revenue of those with average or below average scores. In another study, technical programmers demonstrating the top 10 percent of emotional intelligence competency were developing software three times faster than those with lower competency."<ref>[https://www.hr.com/en/communities/training_and_development/the-importance-of-emotional-intelligence-in-the-wo_eak314gc.html The Importance of Emotional Intelligence in the Workplace: Why It Matters More than Personality]., HR.com</ref>
Research indicates that sales reps with high emotional intelligence produced twice the revenue of those with average or below-average scores.
In one company, sales reps that received EQ training outsold the control group by an average of 12%, equating to over $55,000 each.<ref>[https://www.xbinsight.com/resources-list/blog/emotional-intelligence-for-sales-success/#:~:text=Sales%20reps%20with%20high%20EI,equating%20to%20over%20%2455%2C000%20each. WHY EMOTIONAL INTELLIGENCE IN SALES IS THE NEXT HIGH-PERFORMANCE DIFFERENTIATOR]</ref>
Articles on sales and empathy:
Articles on sales and empathy: