The phrase is also used in the telecommunications industry to refer to the [[fraud]]ulent practice in which customers are billed for enhanced [[telecommunications]] features such as voice mail, caller-ID and call-waiting that they have not ordered. | The phrase is also used in the telecommunications industry to refer to the [[fraud]]ulent practice in which customers are billed for enhanced [[telecommunications]] features such as voice mail, caller-ID and call-waiting that they have not ordered. |