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| | *Salespeople with high EQ bring 2x more revenue than those with low to average emotional intelligence. | | *Salespeople with high EQ bring 2x more revenue than those with low to average emotional intelligence. |
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| | + | ==== Developing greater emotional intelligence ==== |
| | + | [[File:Self-concept, self-efficacy, self-esteem.jpg|thumbnail|300px|right|A Venn diagram showing the relationship between [[self-concept]], [[self-efficacy]], and [[self-esteem]].]] |
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| | + | ''See also:'' [[Self-awareness]] and [[Self-regulation]] and [[Self-control]] and [[Listening skills]] and [[Empathy]] and [[Interpersonal skills]] and [[Social intelligence]] and [[Mindfulness (Psychology)]] and [[Stress management]] and [[Peak performance]] and [[Sport psychology]] and [[Metacognition]] and [[Positive thinking]] and [[Optimism]] and [[Self-talk]] and [[Hope]] and [[Rational thinking]] and [[Critical thinking]] |
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| | + | "To increase emotional intelligence, focus on developing [[self-awareness]] by recognizing your own emotions, practicing [[Listening skills|active listening]] to understand others' feelings, cultivating empathy, managing your emotions through techniques like deep breathing, and seeking feedback on your emotional responses to situations; essentially, becoming more mindful of your own emotions and how they impact your interactions with others."<ref> |
| | + | *[https://www.google.com/search?q=How+to++increase+emotional+intelligence&sca_esv=0ec9f99399d93608&sxsrf=AHTn8zoTqH6Y5zo8jPt-Uwsr_25st6AmSg%3A1740883545439&ei=WcbDZ_azGpyg5NoPwsbE0A8&ved=0ahUKEwi2xMjKsOqLAxUcEFkFHUIjEfoQ4dUDCBA&uact=5&oq=How+to++increase+emotional+intelligence&gs_lp=Egxnd3Mtd2l6LXNlcnAiJ0hvdyB0byAgaW5jcmVhc2UgZW1vdGlvbmFsIGludGVsbGlnZW5jZTILEAAYgAQYkQIYigUyCxAAGIAEGJECGIoFMgsQABiABBiRAhiKBTIFEAAYgAQyCxAAGIAEGJECGIoFMgQQABgeMgQQABgeMgQQABgeMgYQABgIGB4yBhAAGAgYHkj-F1CoEFjPE3ABeAGQAQCYAaoBoAHyAqoBAzEuMrgBA8gBAPgBAZgCBKACjgPCAgoQABiwAxjWBBhHwgIIEAAYBxgIGB7CAgsQABiABBiGAxiKBcICCBAAGIAEGKIEwgIHEAAYgAQYDZgDAIgGAZAGCJIHAzIuMqAHqh8&sclient=gws-wiz-serp How to increase emotional intelligence] |
| | + | *[https://psychcentral.com/lib/what-is-emotional-intelligence-eq How Can I Improve Emotional Intelligence (EQ)?], PsychCentral |
| | + | *[https://online.hbs.edu/blog/post/emotional-intelligence-skills#:~:text=Social%20skills%20are%20all%20about%20how%20you,and%20resolve%20the%20conflict%20before%20it%20escalates. Emotional Intelligence Skills: What They Are & How to Develop Them], Harvard Business School online |
| | + | *[https://professional.dce.harvard.edu/blog/how-to-improve-your-emotional-intelligence/#:~:text=Self%2DRegulation.%20Self%2Dawareness%20opens%20the%20door%20to%20self%2Dregulation%2C,the%20disruptive%20emotions%20and%20impulses%20under%20control. How to Improve Your Emotional Intelligence], Harvard Division of Continuing Education |
| | + | *[https://www.indeed.com/career-advice/career-development/how-to-improve-emotional-intelligence How To Improve Emotional Intelligence in 9 Steps], Indeed |
| | + | *[https://www.simplypsychology.org/how-to-improve-emotional-intelligence.html#:~:text=To%20improve%20emotional%20intelligence%2C%20cultivate%20self%2Dawareness%20by,such%20as%20effective%20communication%2C%20address%20personal%20conflicts How To Improve Emotional Intelligence], SimplePyschology.org |
| | + | *[https://hbr.org/2017/01/how-to-boost-your-and-others-emotional-intelligence How to Boost Your (and Others’) Emotional Intelligence], Harvard Business Review |
| | + | *[https://www.therapyinbeverlyhills.com/6-tips-for-improving-your-emotional-intelligence/#:~:text=Practice%20mindfulness.%20Mindfulness%20is%20a%20great%20way,mind%20without%20lingering%20on%20any%20one%20idea. 6 Tips for Improving Your Emotional Intelligence] |
| | + | *[https://www.verywellmind.com/the-7-habits-of-emotionally-intelligent-people-2795431 7 Habits of Emotionally Intelligent People] by Kendra Cherry, MSEd |
| | + | *[https://positivepsychology.com/emotion-regulation/#:~:text=Emotional%20support.%20Psychologists%20believe%20that%20we%20all,mental%20energy%20from%20getting%20invested%20in%20negativity. Emotional Regulation: 5 Evidence-Based Regulation Techniques] by Susan McGarvie, Ph.D. |
| | + | *[https://www.voiceofhealth.com.au/articles/how-active-listening-improves-emotional-intelligence#:~:text=Active%20listening%20significantly%20enhances%20emotional%20intelligence%20by,of%20success%20in%20personal%20and%20professional%20realms. How Active Listening Improves Emotional Intelligence] |
| | + | *[https://www.freshminds.co.uk/candidates/skills-hub/the-right-blend-of-iq-and-eq-tips-to-keep-improving?source=google.com The right blend of IQ and EQ: Tips to keep improving] |
| | + | </ref> |
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| | + | A study of information technology (IT) professionals found that with only two days of training, emotional intelligence scores increased by 7%.<ref>[https://prodimages.6seconds.org/media/WP_Increase_EQ.pdf White paper - Emotional intelligence]</ref> |
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| | + | [[File:Key components to increase emotional intelligence.png|thumbnail|center|800px|Source: [https://www.google.com/search?q=How+to++increase+emotional+intelligence&sca_esv=0ec9f99399d93608&sxsrf=AHTn8zoTqH6Y5zo8jPt-Uwsr_25st6AmSg%3A1740883545439&ei=WcbDZ_azGpyg5NoPwsbE0A8&ved=0ahUKEwi2xMjKsOqLAxUcEFkFHUIjEfoQ4dUDCBA&uact=5&oq=How+to++increase+emotional+intelligence&gs_lp=Egxnd3Mtd2l6LXNlcnAiJ0hvdyB0byAgaW5jcmVhc2UgZW1vdGlvbmFsIGludGVsbGlnZW5jZTILEAAYgAQYkQIYigUyCxAAGIAEGJECGIoFMgsQABiABBiRAhiKBTIFEAAYgAQyCxAAGIAEGJECGIoFMgQQABgeMgQQABgeMgQQABgeMgYQABgIGB4yBhAAGAgYHkj-F1CoEFjPE3ABeAGQAQCYAaoBoAHyAqoBAzEuMrgBA8gBAPgBAZgCBKACjgPCAgoQABiwAxjWBBhHwgIIEAAYBxgIGB7CAgsQABiABBiGAxiKBcICCBAAGIAEGKIEwgIHEAAYgAQYDZgDAIgGAZAGCJIHAzIuMqAHqh8&sclient=gws-wiz-serp How to increase emotional intelligence] ]] |
| | + | {{Clear}} |
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| | + | Articles: |
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| | + | *[https://online.hbs.edu/blog/post/emotional-intelligence-skills#:~:text=Social%20skills%20are%20all%20about%20how%20you,and%20resolve%20the%20conflict%20before%20it%20escalates. Emotional Intelligence Skills: What They Are & How to Develop Them], Harvard Business School online |
| | + | *[https://professional.dce.harvard.edu/blog/how-to-improve-your-emotional-intelligence/#:~:text=Self%2DRegulation.%20Self%2Dawareness%20opens%20the%20door%20to%20self%2Dregulation%2C,the%20disruptive%20emotions%20and%20impulses%20under%20control. How to Improve Your Emotional Intelligence], Harvard Division of Continuing Education |
| | + | *[https://www.indeed.com/career-advice/career-development/how-to-improve-emotional-intelligence How To Improve Emotional Intelligence in 9 Steps], Indeed |
| | + | *[https://www.simplypsychology.org/how-to-improve-emotional-intelligence.html#:~:text=To%20improve%20emotional%20intelligence%2C%20cultivate%20self%2Dawareness%20by,such%20as%20effective%20communication%2C%20address%20personal%20conflicts How To Improve Emotional Intelligence], SimplePyschology.org |
| | + | *[https://hbr.org/2017/01/how-to-boost-your-and-others-emotional-intelligence How to Boost Your (and Others’) Emotional Intelligence], Harvard Business Review |
| | + | *[https://www.freshminds.co.uk/candidates/skills-hub/the-right-blend-of-iq-and-eq-tips-to-keep-improving?source=google.com The right blend of IQ and EQ: Tips to keep improving] |
| | + | *[https://www.therapyinbeverlyhills.com/6-tips-for-improving-your-emotional-intelligence/#:~:text=Practice%20mindfulness.%20Mindfulness%20is%20a%20great%20way,mind%20without%20lingering%20on%20any%20one%20idea. 6 Tips for Improving Your Emotional Intelligence] |
| | + | *[https://www.verywellmind.com/the-7-habits-of-emotionally-intelligent-people-2795431 7 Habits of Emotionally Intelligent People] by Kendra Cherry, MSEd |
| | + | *[https://positivepsychology.com/emotion-regulation/#:~:text=Emotional%20support.%20Psychologists%20believe%20that%20we%20all,mental%20energy%20from%20getting%20invested%20in%20negativity. Emotional Regulation: 5 Evidence-Based Regulation Techniques] by Susan McGarvie, Ph.D. |
| | + | *[https://www.voiceofhealth.com.au/articles/how-active-listening-improves-emotional-intelligence#:~:text=Active%20listening%20significantly%20enhances%20emotional%20intelligence%20by,of%20success%20in%20personal%20and%20professional%20realms. How Active Listening Improves Emotional Intelligence] |
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| | + | Videos: |
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| | + | *[https://www.youtube.com/playlist?list=PLbjmSS6LZDGrtYKKIREv_Ld-6TpdlIjB2 Increasing emotional intelligence] - Video playlist |
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| | *80% of customers say the experience a company provides is as important as its products and services. | | *80% of customers say the experience a company provides is as important as its products and services. |