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[[File:Listening skills.png|thumbnail|right|400px|[[Listening skills|Listening]] is "the ability to accurately receive and interpret messages in the [[communication]] process."<ref>[https://www.skillsyouneed.com/ips/listening-skills.html Listening skills]</ref>]]
 
[[File:Listening skills.png|thumbnail|right|400px|[[Listening skills|Listening]] is "the ability to accurately receive and interpret messages in the [[communication]] process."<ref>[https://www.skillsyouneed.com/ips/listening-skills.html Listening skills]</ref>]]
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Engaging in '''civil discourse''' means having thoughtful and respectful conversations - even when there are fundamental or other disagreements. It involves employing [[listening skills]] such as active listening, speaking/writing [[empathy|empathetically]] and respectfully, and focusing on the issue at hand rather than personal attacks. Civil discourse helps build mutual understanding and also promotes productive dialogue.  
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Engaging in '''civil discourse''' means having thoughtful and respectful conversations - even when there are fundamental or other disagreements. It involves employing [[listening skills]] such as active listening, speaking/writing [[empathy|empathetically]] and respectfully, and focusing on the issue at hand rather than personal attacks. Civil discourse helps build mutual [[understanding]] and also promotes productive dialogue.  
    
== Graham's hierarchy of disagreement ==
 
== Graham's hierarchy of disagreement ==
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