To begin recovering a personal computer from a ransomware infection, users should begin by isolating the effected computer. It should be disconnected from the Internet and any local network. Any flash drives, external hard drives, and other editable storage devices should be disconnected from the computer as well. The following are some possible steps which could be taken.
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To begin recovering a personal computer from a ransomware infection, users should begin by isolating the effected computer and turning it off. A "soft kill" (standard shutdown) is not always a good idea, either. It should be disconnected from the Internet and any local network. Any flash drives, external hard drives, and other editable storage devices should be disconnected from the computer as well. The following are some possible steps which could be taken.