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→How to be more courteous
'''11.''' Use the word "sorry" to soften language and quickly apologize when warranted ("Sorry, but can I just say something here"; "Sorry, but I don't really agree"; "Sorry, but I think that's out of the question")
'''11.''' Use the word "sorry" to soften language and quickly apologize when warranted ("Sorry, but can I just say something here"; "Sorry, but I don't really agree"; "Sorry, but I think that's out of the question")
[[File:Gossip by Charles Haigh-Wood.jpg|thumbnail|400px|right|[[Gossip]] by Charles Haigh-Wood (1854–1927)]]
'''12.''' Avoid [[gossip]]
'''12.''' Avoid [[gossip]]