Bluster and mockery is often a substitute for competence and is a result of arrogance and complacency.<ref>[http://lauravanderkam.com/2013/05/confidence-competence/ Confidence and competence]</ref> | Bluster and mockery is often a substitute for competence and is a result of arrogance and complacency.<ref>[http://lauravanderkam.com/2013/05/confidence-competence/ Confidence and competence]</ref> |