Changes

The year 1969 comes ... was bleak. The oil field was in a slump and we felt it. At that time, our only office was in Crowley, and many people in this area worked in the oil field. There was very little money available for families. Pest control was far from their minds; they were struggling just to survive. During those times, we worked with our customers as much as we could. When they needed to suspend their regular pest control service, we understood and we gave them suggestions on what they could do to control pests until they could afford to resume their pest control schedule. People appreciated that we helped them out in a difficult time and that we didn’t put undue pressure on them. They remembered that and came back when they could.<br>

The year 1969 comes ... was bleak. The oil field was in a slump and we felt it. At that time, our only office was in Crowley, and many people in this area worked in the oil field. There was very little money available for families. Pest control was far from their minds; they were struggling just to survive. During those times, we worked with our customers as much as we could. When they needed to suspend their regular pest control service, we understood and we gave them suggestions on what they could do to control pests until they could afford to resume their pest control schedule. People appreciated that we helped them out in a difficult time and that we didn’t put undue pressure on them. They remembered that and came back when they could.<br>

Customer service is everything. We live and breathe it. We look for employees who have strong communication skills and who treat people the right way; we can teach them the pest control industry, but they need to have the right attitude. <ref name=johnsr/></blockquote>

Customer service is everything. We live and breathe it. We look for employees who have strong communication skills and who treat people the right way; we can teach them the pest control industry, but they need to have the right attitude.<ref name=johnsr/></blockquote>

Robert John, II (born March 1960), of Lafayette is the current president of the company; his father serves in an advisory role. John, II, was reared in the business, having worked evenings, weekends, and summers prior to his graduation in 1984 from the University of Louisiana at Lafayette. He then joined J&J full-time: "I have strived to carry on the professionalism that my father instilled in me. It was the perfect fit for me; I knew the business by osmosis and by working my way through numerous jobs."<ref name=aboutus/>

Robert John, II (born March 1960), of Lafayette is the current president of the company; his father serves in an advisory role. John, II, was reared in the business, having worked evenings, weekends, and summers prior to his graduation in 1984 from the University of Louisiana at Lafayette. He then joined J&J full-time: "I have strived to carry on the professionalism that my father instilled in me. It was the perfect fit for me; I knew the business by osmosis and by working my way through numerous jobs."<ref name=aboutus/>