| − | The late '''Yuzuru Ito''', the founder of Achieving Competitive Excellence (ACE) and Ito University. United Technologies Corporation (UTC) established Ito University as the tangible means to build a network of lean, leadership philosophies to improve UTC's internal and external supply systems. | + | The late '''Yuzuru Ito''', the founder of Achieving Competitive Excellence (ACE) and Ito University. United Technologies Corporation (UTC) established Ito University as the tangible means to build a network of lean, [[leadership]] philosophies to improve UTC's internal and external supply systems.<ref>The Unsung CEO United Technologies' CEO George David runs a $31 billion company that outguns GE in shareholder return. Who is he—and how does he do it?. (2004). [http://www.businessweek.com/magazine/content/04_43/b3905001_mz001.htm]</ref><ref>United Technologies Corporation YEAR IN REVIEW. (1998). UTC.</ref><ref>Gear, N. (2008). UTC Quality & Dr Ito. Gear Motions Gear Manufacturer Capabilities.</ref><ref>Laing, J. R. (2006). House of David. SmartMoney(May 8, 2006), 4.</ref> |