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'''Experticity Inc.''' is a [[software]] and [[technology]] services [[company]], founded in 2001 by [[CEO]] D.L. Baron, and headquartered in [[Seattle]], [[Washington]].<ref>[http://experticity.com/aboutus.html About Us], ''Experticity''.</ref> Experticity is the [[pioneer]] of live on-screen [[expert]] staffing technologies, and has been developing remote service solutions for the [[retail]] industry since 2005. Experticity's award-winning [[electronic]] customer-service systems include proprietary technologies that enable companies to allocate live, on-screen customer service experts and service providers from remote locations, using real-time, two-way video, audio and data screens to provide customers with a personalized, one-on-one service experience.<ref>Jayne O'Donnell. [http://www.usatoday.com/money/industries/retail/2008-07-22-circuit-city_N.htm Electronics retailers find service sells], ''USA TODAY'', July 24, 2008.</ref><ref>[http://www.reuters.com/article/pressRelease/idUS150660+07-Jan-2008+BW20080107?symbol=NCR Experticity Offers Live Customer Support With NCR EasyPoint(TM) Kiosks], ''Reuters'', January 7, 2008.</ref><ref>[http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=24350454 Experticity Inc. Company Overview], ''BusinessWeek'', November 30, 2009.</ref>

'''Experticity Inc.''' is a [[software]] and [[technology]] services [[company]], founded in 2001 by [[CEO]] D.L. Baron, and headquartered in [[Seattle]], [[Washington]].<ref>[http://experticity.com/aboutus.html About Us], ''Experticity''.</ref> Experticity is the [[pioneer]] of live on-screen [[expert]] staffing technologies, and has been developing remote service solutions for the [[retail]] industry since 2005. Experticity's award-winning [[electronic]] customer-service systems include proprietary technologies that enable companies to allocate live, on-screen customer service experts and service providers from remote locations, using real-time, two-way video, audio and data screens to provide customers with a personalized, one-on-one service experience.<ref>Jayne O'Donnell. [https://www.usatoday.com/money/industries/retail/2008-07-22-circuit-city_N.htm Electronics retailers find service sells], ''USA TODAY'', July 24, 2008.</ref><ref>[https://www.reuters.com/article/pressRelease/idUS150660+07-Jan-2008+BW20080107?symbol=NCR Experticity Offers Live Customer Support With NCR EasyPoint(TM) Kiosks], ''Reuters'', January 7, 2008.</ref><ref>[http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=24350454 Experticity Inc. Company Overview], ''BusinessWeek'', November 30, 2009.</ref>

Experticity formally ceased operations on August 5, 2010, after trying unsuccessfully to weather the recession by cutting most of its staff and going into "hibernation mode."<ref>Todd Bishop. [http://www.techflash.com/seattle/2010/08/seattle_startup_experticity_ceases_operations_after_eight_years.html Seattle startup Experticity ceases operations after eight years], ''TechFlash'', August 6, 2010.</ref> The company had been gaining significant traction with retail stores and other partners prior to the [[Financial Crisis of 2008|economic crisis of late 2008]] and 2009, when "everything stopped," said founder and CEO DL Baron in an email to ''TechFlash''.

Experticity formally ceased operations on August 5, 2010, after trying unsuccessfully to weather the recession by cutting most of its staff and going into "hibernation mode."<ref>Todd Bishop. [http://www.techflash.com/seattle/2010/08/seattle_startup_experticity_ceases_operations_after_eight_years.html Seattle startup Experticity ceases operations after eight years], ''TechFlash'', August 6, 2010.</ref> The company had been gaining significant traction with retail stores and other partners prior to the [[Financial Crisis of 2008|economic crisis of late 2008]] and 2009, when "everything stopped," said founder and CEO DL Baron in an email to ''TechFlash''.

==External links==

==External links==

* [http://experticity.com/index2.html Experticity], Home

* [http://experticity.com/index2.html Experticity], Home

* [http://www.youtube.com/watch?v=5aOVV8aGMQM Experticity Demonstration], video demo

* [https://www.youtube.com/watch?v=5aOVV8aGMQM Experticity Demonstration], video demo

* [http://experticity.com/technology.html Technology overview], map and info

* [http://experticity.com/technology.html Technology overview], map and info