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* "When a Trial Threatens to Merge Small Universities: The Role of Litigation Public Relations in a Federal Desegregation Case" ''Innovative Higher Education'', Vol. 22, No. 2.<ref>"When a Trial Threatens to Merge Small Universities: The Role of Litigation Public Relations in a Federal Desegregation Case (1997), academic.research.microsoft.com, accessed May 17, 2014; no longer available on-line.</ref>
* "When a Trial Threatens to Merge Small Universities: The Role of Litigation Public Relations in a Federal Desegregation Case" ''Innovative Higher Education'', Vol. 22, No. 2.<ref>"When a Trial Threatens to Merge Small Universities: The Role of Litigation Public Relations in a Federal Desegregation Case (1997), academic.research.microsoft.com, accessed May 17, 2014; no longer available on-line.</ref>
*"Journal of Customer Service in Marketing and Management", ''Journal: Public Relations Review'', Vol. 22, No. 3, pp. 315–316, 1996.<ref>''Journal of Customer Service in Marketing and Management, academic.research.microsoft.com, accessed May 17, 2014.
*"Journal of Customer Service in Marketing and Management," ''Journal: Public Relations Review,'' Vol. 22, No. 3, pp. 315–316, 1996.<ref>"Journal of Customer Service in Marketing and Management," academic.research.microsoft.com, accessed May 17, 2014.
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