Under President Fox, the executive branch became more accountable, transparent, and citizen-centered. In 2003, Mexico passed its first-ever Civil Service Law, which introduced an on-line application system and competence-based hiring. The Fox administration's good government agenda also included the initiation of government services via Internet, the development of citizen charters that set standards for service delivery, and the reduction in the percentage of public servants working in administrative jobs from one out of two to one out of four. | Under President Fox, the executive branch became more accountable, transparent, and citizen-centered. In 2003, Mexico passed its first-ever Civil Service Law, which introduced an on-line application system and competence-based hiring. The Fox administration's good government agenda also included the initiation of government services via Internet, the development of citizen charters that set standards for service delivery, and the reduction in the percentage of public servants working in administrative jobs from one out of two to one out of four. |