Changes

Jump to navigation Jump to search
990 bytes added ,  10:02, January 21, 2024
Line 24: Line 24:     
'''8.''' [[Leadership]] skills
 
'''8.''' [[Leadership]] skills
 +
== Conversational skills ==
 +
 +
''See also:'' [[Conversational skills]]
 +
 +
[[Conversational skills]] involve keeping a conversation going and it is something of an art - which many people seem to lack.<ref>[https://www.skillsyouneed.com/ips/conversational-skills.html Conversational Skills]</ref>
 +
 +
=== Key principles of conversational skills ===
 +
 +
Key principles of conversation skills include:<ref>[https://www.skillsyouneed.com/ips/conversational-skills.html Conversational Skills]</ref>
 +
 +
'''1.'''  Conversation is a two-way street
 +
 +
'''2.''' Be friendly and polite (Build rapport, be nice, avoid contentious conversations on first acquaintance)
 +
 +
'''3.''' Respond to what the other person or persons are saying. See: [[Listening skills]]
 +
 +
'''4.''' Use signaling to help the other person such as open-ended and close-ended questions
 +
 +
'''5.''' Create emotional connections (Relationship building, empathy, sharing appropriate information, etc.)
 +
 +
'''6.''' Be interested and you will be interesting
    
== Agreeableness ==
 
== Agreeableness ==
Irenaeus, Siteadmin, Check users, oversight, Administrators
351,956

edits

Navigation menu