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| | === Key communication skills === | | === Key communication skills === |
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| − | In addition, Genevieve Northup lists these top 10 communication skills:<ref>[10 Communication Skills for Your Life and Career Success] by Genevieve Northup, MBA, SHRM-CP, HCI-SPTD</ref> | + | In addition, Genevieve Northup lists these top 10 communication skills:<ref>[https://www.indeed.com/career-advice/resumes-cover-letters/communication-skills 10 Communication Skills for Your Life and Career Success] by Genevieve Northup, MBA, SHRM-CP, HCI-SPTD</ref> |
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| | '''1.''' [[Listening skills|Active listening]] | | '''1.''' [[Listening skills|Active listening]] |
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| | == Conversational skills == | | == Conversational skills == |
| − | [[File:Dale Carnegie.jpg|thumbnail|right|175px|[[Dale Carnegie]] authored the best-selling book ''How to win Friends and Influence People''. The book recommended showing a genuine interest in other people. ]] | + | [[File:Dale Carnegie.jpg|thumbnail|right|175px|[[Dale Carnegie]] authored the best-selling book ''[[How to Win Friends and Influence People]]''. The book recommended showing a genuine interest in other people. ]] |
| | ''See also:'' [[Conversational skills]] | | ''See also:'' [[Conversational skills]] |
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| | '''6.''' Be interested and you will be interesting | | '''6.''' Be interested and you will be interesting |
| | + | |
| | + | == Books == |
| | + | |
| | + | *''The 16 Undeniable Laws of Communication: Apply Them and Make the Most of Your Message'' by John Maxwell, Maxwell Leadership (March 28, 2023) |
| | + | *''Crucial Conversations: Tools for Talking When Stakes are High'' by Joseph Grenny, Kerry Patterson, Ron McMillan, and Al Switzler, McGraw Hill; 3rd edition (November 23, 2021) |
| | + | *''Difficult Conversations: How to Discuss What Matters Most'' by Douglas Stone, Bruce Patton, and Sheila Heen, Penguin Books; Anniversary,Updated edition (November 2, 2010) |
| | + | *''[[How to Win Friends and Influence People]]: Updated For the Next Generation of Leaders'' by [[Dale Carnegie]], Simon & Schuster; Updated edition (May 17, 2022) |
| | + | *''You Are the Message: Getting What You Want by Being Who You Are'' by Roger Ailes and Jon Kraushar. Currency; Reissue edition (December 1, 1995) |
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| | ==See also== | | ==See also== |
| | * [[Cellular phone]]s | | * [[Cellular phone]]s |
| | * [[Radio]]: [[Radio communication technologies]] and [[Amateur radio]] | | * [[Radio]]: [[Radio communication technologies]] and [[Amateur radio]] |
| | + | |
| | + | == External links == |
| | + | |
| | + | *[https://www.youtube.com/watch?v=oIiv_335yus&list=PLbjmSS6LZDGq9aSWpaQz6IEHG_qaVJbTR Speaking skills - video playlist], video playlist |
| | + | |
| | == References == | | == References == |
| | {{reflist}} | | {{reflist}} |