| − | "Change management is a systematic approach to dealing with the transition or transformation of a [person's]/organization's goals, processes or technologies. The purpose of change management is to implement strategies for effecting change, controlling change and helping people to adapt to change."<ref>[https://www.techtarget.com/searchcio/definition/change-management#:~:text=Change%20management%20is%20a%20systematic,people%20to%20adapt%20to%20change. Change Management]</ref> | + | "'''Change management''' is a systematic approach to dealing with the transition or transformation of a [person's]/organization's goals, processes or technologies. The purpose of change management is to implement strategies for effecting change, controlling change and helping people to adapt to change."<ref>[https://www.techtarget.com/searchcio/definition/change-management#:~:text=Change%20management%20is%20a%20systematic,people%20to%20adapt%20to%20change. Change Management]</ref> |