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→Negotiation skills
The personality traits of a good diplomat are: agreeableness, [[Openness|openness]], [[conscientiousness]] and extraversion.<ref>[https://thediplomatinspain.com/en/2017/02/traits-successful-diplomat/#:~:text=4%2F%20%E2%80%9CAgreeableness%E2%80%9D%20is%20a,good%20capacity%20for%20active%20listening. Traits of a successful diplomat], The Diplomat website</ref>
The personality traits of a good diplomat are: agreeableness, [[Openness|openness]], [[conscientiousness]] and extraversion.<ref>[https://thediplomatinspain.com/en/2017/02/traits-successful-diplomat/#:~:text=4%2F%20%E2%80%9CAgreeableness%E2%80%9D%20is%20a,good%20capacity%20for%20active%20listening. Traits of a successful diplomat], The Diplomat website</ref>
== Communication skills ==
[[File:Wikimania 2016 - Board discussions 1 Transparency & Communication 03.jpg|thumbnail|400px|right|According to Genevieve Northup, MBA, SHRM-CP, HCI-SPTD, four main types of communication are: verbal skills, nonverbal skills, written and visual.<ref>[https://www.indeed.com/career-advice/resumes-cover-letters/communication-skills 10 Communication Skills for Your Life and Career Success]</ref>]]
''See also:'' [[Communication skills]]
According to Genevieve Northup, MBA, SHRM-CP, HCI-SPTD, four main types of communication are:
*Verbal: Communicating by way of a spoken language
*Nonverbal: Communicating through body language, facial expressions and tone
*Written: Communicating with written language, symbols and numbers
*Visual: Communication by way of photography, art, drawings, sketches, charts and graphs<ref>[https://www.indeed.com/career-advice/resumes-cover-letters/communication-skills 10 Communication Skills for Your Life and Career Success]</ref>
=== Key communication skills ===
[[File:Big Five Model.jpg|450px|thumbnail|[[Agreeableness]] is one of the [[Big Five personality traits]] ]]
In addition, Genevieve Northup lists these top 10 communication skills:<ref>[10 Communication Skills for Your Life and Career Success] by Genevieve Northup, MBA, SHRM-CP, HCI-SPTD</ref>
'''1.''' [[Listening skills|Active listening]]
'''2.''' Using the right communication method (pros and cons to using emails, letters, phone calls, in-person meetings or instant messages)
'''3.''' Friendliness. See also: [[Agreeableness]]
'''4.''' Confidence
'''5.''' Sharing feedback (For example, feedback such as: sharing specific examples related to the issue; consequences of the issue; asking relevant/insightful questions to formulate solutions to the various issues; and give/accept constructive feedback)
'''6.''' Volume and tone
'''7.''' Empathy
'''8.''' Respect
'''9.''' Nonverbal cues
'''10.''' Responsiveness (timely responses)
== Negotiation skills ==
== Negotiation skills ==