Irenaeus, Siteadmin, Check users, oversight, Administrators
351,865
edits
Changes
Jump to navigation
Jump to search
Line 69:
Line 69: + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
no edit summary
*[https://hbr.org/2022/08/how-to-build-real-relationships-at-work How to build real relations at work], Harvard Business Review
*[https://hbr.org/2022/08/how-to-build-real-relationships-at-work How to build real relations at work], Harvard Business Review
==== Dealing with difficult people ====
* Endeavor to stay calm and practice [[emotional intelligence]]
* Avoid taking things personally
* Set clear boundaries
* Practice active listening
* Practice [[empathy]]
* Endeavor to see things from the person's perspective
* Decide if the current situation warrants engaging with them
* Pick your battles and walk away if that is preferable or necessary
'''Articles and videos:'''
*[https://www.lifehack.org/articles/communication/how-deal-with-difficult-people.html How to Deal with Difficult People: 10 Expert Techniques]
*[https://managementtraininginstitute.com/10-tactics-for-working-with-difficult-people/ 10 Tactics for Working with Difficult People], Management Training Institute
*[Five Ways To Not Let Difficult People Ruin Your Day (Or Your Life)], Forbes magazine
*[https://www.betterup.com/blog/how-to-deal-with-difficult-people#:~:text=Stay%20calm.%20Even%20when%20you're%20dealing%20with,you%20look%20like%20you%20were%20just%20%E2%80%9Coverreacting.%E2%80%9D. How to deal with difficult people — without harming your mental health]
*[https://dealingwithdifficultpeople.org/22-smart-techniques-to-deal-with-difficult-people-at-work-2/ 22 Smart Techniques to Deal with Difficult People at Work]
*[https://www.linkedin.com/posts/business-infographics_how-to-handle-difficult-people-credits-to-activity-7219679466850017280-DVWO Dealing with difficult people]
*[https://www.goodhousekeeping.com/health/wellness/advice/a17597/dealing-with-difficult-people/ Dealing with difficult people]
*[https://www.christinecarter.com/2014/12/the-easiest-way-to-deal-with-a-difficult-person/ The Easiest Way to Deal with a Challenging Person]
Videos:
*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGrnSpu6hIRV2S1nzKAS7BV- How to deal with difficult people - video playlist], Video playlist
== Teamwork skills ==
== Teamwork skills ==