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→Dealing with difficult people
==== Dealing with difficult people ====
==== Dealing with difficult people ====
[[File:Listening skills.png|thumbnail|right|300px|[[Listening]] is "the ability to accurately receive and interpret messages in the communication process."<ref>[https://www.skillsyouneed.com/ips/listening-skills.html Listening skills]</ref>]]
* Endeavor to stay calm and practice [[emotional intelligence]]
* Endeavor to stay calm and practice [[emotional intelligence]]
* Set clear boundaries
* Set clear boundaries
* Practice active listening
* Practice active [[listening skills]]
* Practice [[empathy]]
* Practice [[empathy]]