Irenaeus, Siteadmin, Check users, oversight, Administrators
351,865
edits
Changes
Jump to navigation
Jump to search
Line 71:
Line 71: − +
no edit summary
==== Dealing with difficult people ====
==== Dealing with difficult people ====
[[File:Listening skills.png|thumbnail|right|300px|[[Listening skills|Listening]] is "the ability to accurately receive and interpret messages in the communication process."<ref>[https://www.skillsyouneed.com/ips/listening-skills.html Listening skills]</ref>]]
[[File:Listening skills.png|thumbnail|right|300px|[[Listening skills|Listening]] is "the ability to accurately receive and interpret messages in the [[communication]] process."<ref>[https://www.skillsyouneed.com/ips/listening-skills.html Listening skills]</ref>]]
* Endeavor to stay calm and practice [[emotional intelligence]]
* Endeavor to stay calm and practice [[emotional intelligence]]