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→Emotional intelligence training and increased sales performance
=== Emotional intelligence training and increased sales performance ===
=== Emotional intelligence training and increased sales performance ===
[[File:Emotional intelligence.png|thumbnail|350px|right|The five components of emotional intelligence are: [[self-awareness]], [[self-regulation]], [[motivation]], [[empathy]], and [[Interpersonal skills|social skills]].<ref>[https://www.mbaknol.com/modern-management-concepts/domains-of-emotional-intelligence/ Domains of Emotional Intelligence], MBA Knowledge Base</ref>]]
'''Emotional intelligence''' (EI) "refers to the ability to perceive, control and evaluate emotions."<ref>[http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm Emotional intelligence]</ref>
The five components of [[emotion]]al intelligence are: [[self-awareness]], [[self-regulation]], [[motivation]], [[empathy]], and [[Interpersonal skills|social skills]].<ref>[https://www.mbaknol.com/modern-management-concepts/domains-of-emotional-intelligence/ Domains of Emotional Intelligence], MBA Knowledge Base</ref>
Many businesses offer their employees seminars or courses on emotional intelligence in order to boost their employees effectively and to create more harmony in the workplace.
According to Forbes magazine:
According to Forbes magazine: