[[File:Lao Tzu - Project Gutenberg eText 15250.jpg|thumbnail|300px|right|"Mastering others is strength. [[Self-management|Mastering yourself]] is true power." - [[Lao Tzu]] ]]
To become more tactful:<ref>
To become more tactful:<ref>
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'''7.''' Practice [[humility]] and avoid [[pride]]/[[hubris]]. See also: [[Intellectual humility]]
'''7.''' Practice [[humility]] and avoid [[pride]]/[[hubris]]. See also: [[Intellectual humility]]
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'''8.''' Think before you speak. Show interest and ask thought provoking intelligent questions. "Respond intelligently, even to unintelligent treatment." – Lao-Tzu, Chinese philosopher. See: [[Questioning skills]]
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'''8.''' Think before you speak. Show interest and ask thought provoking intelligent questions. "Respond intelligently, even to unintelligent treatment." – [[Lao Tzu]], Chinese philosopher. See: [[Questioning skills]]
'''9.''' Plan what you are going to say and think of possible objections.
'''9.''' Plan what you are going to say and think of possible objections.