'''5.''' Apply structured after-action review. In organizational settings, formally scheduling counterfactual reflection after a project — asking "what would we do differently, and why?" — captures institutional learning while the evidence is still fresh. The key discipline is to focus counterfactuals on controllable factors within the decision process, not on unforeseeable external events, keeping the review constructive rather than retrospectively punishing. | '''5.''' Apply structured after-action review. In organizational settings, formally scheduling counterfactual reflection after a project — asking "what would we do differently, and why?" — captures institutional learning while the evidence is still fresh. The key discipline is to focus counterfactuals on controllable factors within the decision process, not on unforeseeable external events, keeping the review constructive rather than retrospectively punishing. |