Difference between revisions of "Credibility"
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| − | '''Credibility''' is the quality or power of inspiring belief or [[trustworthy|trustworthiness]]. Today, credibility online has become an important topic. | + | '''Credibility''' is the quality or power of inspiring belief or [[trustworthy|trustworthiness]]. In the professional world, a person's or company's credibility often determines success or failure. [http://www.ehow.com/how_5129755_establish-credibility.html] |
| + | Today, credibility online has become an important topic. | ||
| + | e.g. | ||
<blockquote> | <blockquote> | ||
Build your credibility before persuading. | Build your credibility before persuading. | ||
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American credibility in the war on terrorism depends on a strong stand against all terrorist acts, whether committed by foe or friend. Arlen Specter. | American credibility in the war on terrorism depends on a strong stand against all terrorist acts, whether committed by foe or friend. Arlen Specter. | ||
</blockquote> | </blockquote> | ||
| + | |||
| + | Synonyms: reliability, plausible, likely, reasonable, tenable. | ||
| + | |||
| + | Antonyms: incredibility, implausibility, improbability, unreasonableness. | ||
== Factors Impacting Credibility == | == Factors Impacting Credibility == | ||
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Whitehead, J.L. (1968) identified expertise, dynamism, and trustworthiness as factors impacting credibility; other key factors that impact credibility include: age, gender, country of origin, and education and income levels. [http://www.usability.gov/articles/102009news.html] | Whitehead, J.L. (1968) identified expertise, dynamism, and trustworthiness as factors impacting credibility; other key factors that impact credibility include: age, gender, country of origin, and education and income levels. [http://www.usability.gov/articles/102009news.html] | ||
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| + | Establishing credibility includes: | ||
| + | |||
| + | * Being honest is more than telling the truth. Hidden agendas and withheld information compromise your honesty even if everything you say is true. | ||
| + | * Follow through with promises. | ||
| + | * Back up your words. | ||
| + | * Maintain confidentiality. [http://www.ehow.com/how_5129755_establish-credibility.html] | ||
== Objectivity and Credibility == | == Objectivity and Credibility == | ||
Be [[objective]] and specific and support what you say with evidence, such as facts, statistics or testimonials. Be even-handed; If you are presenting possibilities, give all options a fair hearing and don’t leave out important information. '''If your reader finds out you’ve omitted key facts, you’ll lose credibility.'''[http://www.themfactor.com.au/Articles/persuasive-writing-tips-objectively-credibility.htm] | Be [[objective]] and specific and support what you say with evidence, such as facts, statistics or testimonials. Be even-handed; If you are presenting possibilities, give all options a fair hearing and don’t leave out important information. '''If your reader finds out you’ve omitted key facts, you’ll lose credibility.'''[http://www.themfactor.com.au/Articles/persuasive-writing-tips-objectively-credibility.htm] | ||
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{{cquote|The merits of each evaluation role will be discussed as to its relationship with credibility, objectivity, independence and usefulness.}} [http://www.eric.ed.gov/ERICWebPortal/search/detailmini.jsp?_nfpb=true&_&ERICExtSearch_SearchValue_0=ED106367&ERICExtSearch_SearchType_0=no&accno=ED106367] | {{cquote|The merits of each evaluation role will be discussed as to its relationship with credibility, objectivity, independence and usefulness.}} [http://www.eric.ed.gov/ERICWebPortal/search/detailmini.jsp?_nfpb=true&_&ERICExtSearch_SearchValue_0=ED106367&ERICExtSearch_SearchType_0=no&accno=ED106367] | ||
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| + | == Witness Credibility == | ||
| + | |||
| + | Components of witness credibility are: | ||
| + | |||
| + | * Expertise | ||
| + | * Reliability | ||
| + | * Trustworthiness | ||
| + | * Objectivity | ||
| + | * Dynamism [http://www.starrlit.com/Article%20Five%20Components%20of%20Witness%20Credibility.aspx] | ||
== See also == | == See also == | ||
Latest revision as of 00:34, January 16, 2011
Credibility is the quality or power of inspiring belief or trustworthiness. In the professional world, a person's or company's credibility often determines success or failure. [1] Today, credibility online has become an important topic.
e.g.
Build your credibility before persuading.
American credibility in the war on terrorism depends on a strong stand against all terrorist acts, whether committed by foe or friend. Arlen Specter.
Synonyms: reliability, plausible, likely, reasonable, tenable.
Antonyms: incredibility, implausibility, improbability, unreasonableness.
Contents
Factors Impacting Credibility
Credibility-enhancing actions include: Showing you care about the other person and have their best interests at heart. [2]
Language that reduces credibility includes: Totally and absolutely excessive exaggeration. Ibidem
Whitehead, J.L. (1968) identified expertise, dynamism, and trustworthiness as factors impacting credibility; other key factors that impact credibility include: age, gender, country of origin, and education and income levels. [3]
Establishing credibility includes:
- Being honest is more than telling the truth. Hidden agendas and withheld information compromise your honesty even if everything you say is true.
- Follow through with promises.
- Back up your words.
- Maintain confidentiality. [4]
Objectivity and Credibility
Be objective and specific and support what you say with evidence, such as facts, statistics or testimonials. Be even-handed; If you are presenting possibilities, give all options a fair hearing and don’t leave out important information. If your reader finds out you’ve omitted key facts, you’ll lose credibility.[5]
| “ | The merits of each evaluation role will be discussed as to its relationship with credibility, objectivity, independence and usefulness. | ” |
Witness Credibility
Components of witness credibility are:
- Expertise
- Reliability
- Trustworthiness
- Objectivity
- Dynamism [7]
See also
External links
- Digital Media and Credibility.
- Web Credibility Project. Stanford University.
- Online Credibility: How To Gain More Of It.
- How to Make Yourself a More Credible Speaker. by Guila Muir and Associates.
