| − | '''Experticity Inc.''' is a [[software]] and [[technology]] services [[company]], founded in 2001 by [[CEO]] D.L. Baron, and headquartered in [[Seattle]], [[Washington]].<ref>[http://experticity.com/aboutus.html About Us], ''Experticity''.</ref> Experticity is the [[pioneer]] of live on-screen [[expert]] staffing technologies, and has been developing remote service solutions for the [[retail]] industry since 2005. Experticity's award-winning [[electronic]] customer-service systems include proprietary technologies that enable companies to allocate live, on-screen customer service experts and service providers from remote locations, using real-time, two-way video, audio and data screens to provide customers with a personalized, one-on-one service experience.<ref>Jayne O'Donnell. [http://www.usatoday.com/money/industries/retail/2008-07-22-circuit-city_N.htm Electronics retailers find service sells], ''USA TODAY'', July 24, 2008.</ref><ref>[http://www.reuters.com/article/pressRelease/idUS150660+07-Jan-2008+BW20080107?symbol=NCR Experticity Offers Live Customer Support With NCR EasyPoint(TM) Kiosks], ''Reuters'', January 7, 2008.</ref><ref>[http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=24350454 Experticity Inc. Company Overview], ''BusinessWeek'', November 30, 2009.</ref> | + | '''Experticity Inc.''' is a [[software]] and [[technology]] services [[company]], founded in 2001 by [[CEO]] D.L. Baron, and headquartered in [[Seattle]], [[Washington]].<ref>[http://experticity.com/aboutus.html About Us], ''Experticity''.</ref> Experticity is the [[pioneer]] of live on-screen [[expert]] staffing technologies, and has been developing remote service solutions for the [[retail]] industry since 2005. Experticity's award-winning [[electronic]] customer-service systems include proprietary technologies that enable companies to allocate live, on-screen customer service experts and service providers from remote locations, using real-time, two-way video, audio and data screens to provide customers with a personalized, one-on-one service experience.<ref>Jayne O'Donnell. [https://www.usatoday.com/money/industries/retail/2008-07-22-circuit-city_N.htm Electronics retailers find service sells], ''USA TODAY'', July 24, 2008.</ref><ref>[https://www.reuters.com/article/pressRelease/idUS150660+07-Jan-2008+BW20080107?symbol=NCR Experticity Offers Live Customer Support With NCR EasyPoint(TM) Kiosks], ''Reuters'', January 7, 2008.</ref><ref>[http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=24350454 Experticity Inc. Company Overview], ''BusinessWeek'', November 30, 2009.</ref> |
| | Experticity formally ceased operations on August 5, 2010, after trying unsuccessfully to weather the recession by cutting most of its staff and going into "hibernation mode."<ref>Todd Bishop. [http://www.techflash.com/seattle/2010/08/seattle_startup_experticity_ceases_operations_after_eight_years.html Seattle startup Experticity ceases operations after eight years], ''TechFlash'', August 6, 2010.</ref> The company had been gaining significant traction with retail stores and other partners prior to the [[Financial Crisis of 2008|economic crisis of late 2008]] and 2009, when "everything stopped," said founder and CEO DL Baron in an email to ''TechFlash''. | | Experticity formally ceased operations on August 5, 2010, after trying unsuccessfully to weather the recession by cutting most of its staff and going into "hibernation mode."<ref>Todd Bishop. [http://www.techflash.com/seattle/2010/08/seattle_startup_experticity_ceases_operations_after_eight_years.html Seattle startup Experticity ceases operations after eight years], ''TechFlash'', August 6, 2010.</ref> The company had been gaining significant traction with retail stores and other partners prior to the [[Financial Crisis of 2008|economic crisis of late 2008]] and 2009, when "everything stopped," said founder and CEO DL Baron in an email to ''TechFlash''. |