The problem solving process involves "defining the problem, generating solutions, evaluating options, and implementing a solution."[1]
The drill down technique method of problem solving is a technique that involves breaking down a complex problem into smaller, more manageable parts in order to identify the root cause and find a workable/better/optimal solution. It's a process of progressively examining more specific details within a problem to understand its various underlying components.[2]
External links
- Drill down technique
- Drill down technique
- What is the Drill-Down technique?
- Use the following "drill-down" technique to gain an 80/20 understanding of a department or sub-department that is having problems.
- Drill down
- The Drill Down Technique
Videos:
- Drill down technique - video playlist, Video playlist