Communication skills

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According to Genevieve Northup, MBA, SHRM-CP, HCI-SPTD, four main types of communication are: verbal skills, nonverbal skills, written and visual.[1]

According to Genevieve Northup, MBA, SHRM-CP, HCI-SPTD, four main types of communication are:

  • Verbal: Communicating by way of a spoken language
  • Nonverbal: Communicating through body language, facial expressions and tone
  • Written: Communicating with written language, symbols and numbers
  • Visual: Communication by way of photography, art, drawings, sketches, charts and graphs[2]

Key communication skills

In addition, Genevieve Northup lists these top 10 communication skills:[3]

1. Active listening

2. Using the right communication method (pros and cons to using emails, letters, phone calls, in-person meetings or instant messages)

3. Friendliness. See also: Agreeableness

4. Confidence

5. Sharing feedback (For example, feedback such as: sharing specific examples related to the issue; consequences of the issue; asking relevant/insightful questions to formulate solutions to the various issues; and give/accept constructive feedback)

6. Volume and tone

7. Empathy

8. Respect

9. Nonverbal cues

10. Responsiveness (timely responses)

Writing skills

Fischer space pen

See also: Writing

Writing is one of the healthiest hobbies that anyone can have. Many can have a wonderful career with it.

An interesting analysis of the average word count by great authors is roughly 1,000 words per day, with some having more and others less.[4]

Advanced writing/composition skills

Advanced writing/composition skills are writing skills that go beyond the freshman year of college.[5] Examples of advanced writing skills are: persuasive writing/copywriting; technical writing and writing for particular fields.

Books on writing, grammar and usage

See also: Books on writing, grammar and usage

  • The Hodges Harbrace Handbook by Cheryl Glenn and Loretta Gray, Wadsworth Publishing; 18th edition (January 1, 2012)
  • The Blue Book of Grammar and Punctuation: An Easy-to-Use Guide with Clear Rules, Real-World Examples, and Reproducible Quizzes by Lester Kaufman and Jane Straus, Jossey-Bass; 12th edition (May 4, 2021)
  • High School English Grammar and Composition Book (Multicolour Edition) by V, Prasada, Rao N D, S Chand & Company (December 1, 2015) - Revision of a popular book by Wren and Martin (Separate answer key book is available)
  • Writers INC: A Student Handbook for Writing and Learning (Write Source 2000 Revision) by Patrick Sebranek, Dave Kemper, Verne Meyer and Chris Krenzke, GREAT SOURCE; 6th edition (August 22, 2005)
  • The Elements of Style, Fourth Edition by William Strunk Jr. and E. B. White, Independently published (March 16, 2023)
  • On Writing Well: The Classic Guide to Writing Nonfiction by William Zinsser, Harper Perennial; Anniversary,Reprint edition (April 5, 2016)
  • The New Oxford Guide to Writing by Thomas S. Kane, Oxford University Press; Reprint edition (April 28, 1994)
  • Style: Lessons in Clarity and Grace by Joseph M. Williams and Gregory G. Colomb, Pearson; 10th edition (January 14, 2010)
  • An Utterly Correct Guide to Clarity and Style: Dreyer's English by Benjamin Dreyer, Random House Trade Paperbacks; Reprint edition (August 4, 2020)
  • Garner's Modern English Usage 4th Edition, by Bryan Garner, Oxford University Press; 5th edition (November 17, 2022)
  • Spunk & Bite: A Writer's Guide to Punchier, More Engaging Language & Style by Arthur Plotnik, ‎Random House Reference; Reprint edition (May 8, 2007)
  • The Elements of Eloquence: Secrets of the Perfect Turn of Phrase by Mark Forsyth, Icon Books Ltd; UK ed. edition (January 1, 2016)
  • Grammar for a Full Life: How the Ways We Shape a Sentence Can Limit or Enlarge Us by Lawrence Weinstein, Lexigraphic Publishing (November 17, 2020)

Speaking skills resources

Mike Johnson is the speaker of the U.S. House of Representatives

External links

Verbal Communication skills:

Non-verbal communication:

Listening skills:

References