Listening skills

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Listening is "the ability to accurately receive and interpret messages in the communication process."[1]

Active listening skills

According to Wayne University, active listening skills involve:[2]

1. Pay attention. Give the speaker your undivided attention, and acknowledge the message.

2. Show that you are listening.

3. Provide feedback.

4. Defer judgment.

5. Respond Appropriately.

Active listening skills articles

See also

External links