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A '''Key Performance Indicator''' (sometimes shortened to performance indicator or simply KPI, or also sometimes called Key Success Indicator<ref name="about.com">http://management.about.com/cs/generalmanagement/a/keyperfindic.htm</ref>) is a sort of benchmark or [[checkpoint]] used by [[business]]es to determine whether they are succeeding or not.  While a business may (and probably should) have wide, open-ended goals, these are specific, measurable goals.<ref name="about.com">http://management.about.com/cs/generalmanagement/a/keyperfindic.htm</ref><ref>http://www.wisegeek.org/what-are-kpis.htm</ref>
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A '''Key Performance Indicator''' (sometimes shortened to performance indicator or simply KPI, or also sometimes called Key Success Indicator<ref name="about.com">http://management.about.com/cs/generalmanagement/a/keyperfindic.htm</ref>) is a sort of benchmark or [[checkpoint]] used by [[business]]es to determine whether they are succeeding or not.  While a business may (and probably should) have wide, open-ended goals, these are specific, measurable goals.<ref name="about.com"/><ref>http://www.wisegeek.org/what-are-kpis.htm</ref>
    
==Examples of Good and Bad KPIs==
 
==Examples of Good and Bad KPIs==
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{{reflist}}
 
{{reflist}}
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[[category:Management]]
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[[Category:Management]]
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