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A '''Key Performance Indicator''' (sometimes shortened to performance indicator or simply KPI, or also sometimes called Key Success Indicator<ref name="about.com">http://management.about.com/cs/generalmanagement/a/keyperfindic.htm</ref>) is a sort of benchmark or [[checkpoint]] used by [[business]]es to determine whether they are succeeding or not. While a business may (and probably should) have wide, open-ended goals, these are specific, measurable goals.<ref name="about.com">http://management.about.com/cs/generalmanagement/a/keyperfindic.htm</ref>
A '''Key Performance Indicator''' (sometimes shortened to performance indicator or simply KPI, or also sometimes called Key Success Indicator<ref name="about.com">http://management.about.com/cs/generalmanagement/a/keyperfindic.htm</ref>) is a sort of benchmark or [[checkpoint]] used by [[business]]es to determine whether they are succeeding or not. While a business may (and probably should) have wide, open-ended goals, these are specific, measurable goals.<ref name="about.com">http://management.about.com/cs/generalmanagement/a/keyperfindic.htm</ref><ref>http://www.wisegeek.org/what-are-kpis.htm</ref>
==Examples of Good and Bad KPIs==
==Examples of Good and Bad KPIs==