Block, SkipCaptcha, Automoderated users, edit
2,947
edits
Changes
Jump to navigation
Jump to search
creating page
In [[psychology]], '''assertiveness''' means an open expression of [[emotion]]s, opinions and expectations, exerting interests and rights, while at the same time respecting feelings, expectations, interests and rights of others. With respect to assertiveness as quality of interpersonal communication skills, we distinguish the following behaviors:<ref name="Ethics2005">{{cite book |title=ETICKÁ VÝCHOVA v 2. ročníku základnej školy (Etics for elementary schools) Metodická príručka pre učiteľov (Methodological guide for teachers) |author=Eva Ivanová, Ľubica Kopinová, Eva Líšková |publisher=Metodicko-pedagogické centrum |place=Bratislava |year=2005 |pages=16-18 |url=http://dok.rwan.sk/Etika/Ivanova%2C%20Eva%20a%20Kopinova%2C%20Lubica%20-%20EV%202%20ZS%20-%20Metodicka%20prirucka.pdf |quote= |language=Slovak }}</ref>
*Passive
*Aggressive, and
*Assertive.
While the written word primarily appeals to [[reason]] and [[logic]], speaking in addition to it also arouses emotions, motivates and persuades.<ref>{{cite web |title=Interpersonal Communication Skills |publisher=Legacee Corporate Services |url=https://www.legacee.com/communication-skills/interpersonal/#.WR1Bce8vUbc |accessdate=30 Jun 2018 }}</ref> In this respect, the '''assertive behavior''' is a prosocial behavior that is clear, direct, it does all its best in order to express person's own point of view in a way comprehendible to others. Since it aims to win respect for person's own interests, it also respects interests of others. In a dispute, persons behaving assertively are able to clearly and precisely express what they are after, how they perceive the situation, what they think of it and how it affects them. Unlike [[disturbed character]]s, assertive people grant others opportunity for their expression, challenge and defense; and they are able to respond to sound [[argument]]s and [[evidence]] with correcting and changing their own views and attitudes.<ref name="Ethics2005"/> An expression of basic emotional intelligence is assertive, not belligerent or passive. For example, when voicing a constructive complaint, the emphasis should be placed on ''action'' or ''deeds'', void of destructive critique and [[personal attack]] that would leave the person on the receiving end feeling ashamed, disliked, blamed and defective; and likely responding defensively rather than with steps that could improve the things.<ref name="EmoInt">{{cite book |title=Emotional Intelligence: Why it can matter more than IQ |author=Daniel Goleman |publisher=Bantam Books |year=1996 |pages=154 |isbn=978-05538-40070 |url=http://books.google.no/books?id=OgXxhmGiRB0C |quote=Note: URL is for a later edition}}</ref>
== References ==
{{Reflist}}
[[Category:Mental Health]]
[[Category:Psychology]]
*Passive
*Aggressive, and
*Assertive.
While the written word primarily appeals to [[reason]] and [[logic]], speaking in addition to it also arouses emotions, motivates and persuades.<ref>{{cite web |title=Interpersonal Communication Skills |publisher=Legacee Corporate Services |url=https://www.legacee.com/communication-skills/interpersonal/#.WR1Bce8vUbc |accessdate=30 Jun 2018 }}</ref> In this respect, the '''assertive behavior''' is a prosocial behavior that is clear, direct, it does all its best in order to express person's own point of view in a way comprehendible to others. Since it aims to win respect for person's own interests, it also respects interests of others. In a dispute, persons behaving assertively are able to clearly and precisely express what they are after, how they perceive the situation, what they think of it and how it affects them. Unlike [[disturbed character]]s, assertive people grant others opportunity for their expression, challenge and defense; and they are able to respond to sound [[argument]]s and [[evidence]] with correcting and changing their own views and attitudes.<ref name="Ethics2005"/> An expression of basic emotional intelligence is assertive, not belligerent or passive. For example, when voicing a constructive complaint, the emphasis should be placed on ''action'' or ''deeds'', void of destructive critique and [[personal attack]] that would leave the person on the receiving end feeling ashamed, disliked, blamed and defective; and likely responding defensively rather than with steps that could improve the things.<ref name="EmoInt">{{cite book |title=Emotional Intelligence: Why it can matter more than IQ |author=Daniel Goleman |publisher=Bantam Books |year=1996 |pages=154 |isbn=978-05538-40070 |url=http://books.google.no/books?id=OgXxhmGiRB0C |quote=Note: URL is for a later edition}}</ref>
== References ==
{{Reflist}}
[[Category:Mental Health]]
[[Category:Psychology]]