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[[File:Dale Carnegie.jpg|thumbnail|right|200px|[[Dale Carnegie]] authored the best-selling book "How to win friends and influence people". The book recommended showing a genuine interest in other people.  ]]
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[[File:Dale Carnegie.jpg|thumbnail|right|200px|[[Dale Carnegie]] authored the best-selling book ''How to win Friends and Influence People''. The book recommended showing a genuine interest in other people.  ]]
 
'''Conversational skills''' involve keeping a conversation going and it is something of an art - which many people seem to lack.<ref>[https://www.skillsyouneed.com/ips/conversational-skills.html Conversational Skills]</ref>
 
'''Conversational skills''' involve keeping a conversation going and it is something of an art - which many people seem to lack.<ref>[https://www.skillsyouneed.com/ips/conversational-skills.html Conversational Skills]</ref>
  
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