[[Emotional intelligence]] (EI) "refers to the ability to perceive, control and evaluate emotions."<ref>[http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm Emotional intelligence]</ref> | [[Emotional intelligence]] (EI) "refers to the ability to perceive, control and evaluate emotions."<ref>[http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm Emotional intelligence]</ref> |