Empathy
Empathy (noun) is the understanding of the emotional state or thoughts of another person.
Empathy involves being curious about other people, active listening, self-awareness, emotional intelligence and openness.[2]
Benefits of empathy skills
Some benefits of empathy skills are:[3]
1. Better understanding of the needs of people around you
2. More clearly understanding how you affect others
3. Better at understanding non-verbal cues
4. Better for your career, business success and various social endeavors
5. Better equipped to deal with interpersonal conflict
6. More accurately predict peopleâs behaviour
7. Greater ability to motivate the people around you
8. Greater ability to work more effectively with others
9. Ability to see the greater social picture. See: Social analysis
10. Greater ability to be a better leader, worker and friend