Conversational skills
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Conversational skills involve keeping a conversation going and it is something of an art - which many people seem to lack.[1]
Key principles of conversational skills
Key principles of conversation skills include:[2]
1. Conversation is a two-way street
2. Be friendly and polite (Build rapport, be nice, avoid contentious conversations on first acquaintance)
3. Respond to what the other person or persons are saying. See: Listening skills
4. Use signaling to help the other person such as open-ended and close-ended questions
5. Create emotional connections (Relationship building, empathy, sharing appropriate information, etc.)
6. Be interested and you will be interesting