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[[File:Sun Tzu portrait.jpg|thumbnail|right|200px|“Victory comes from finding opportunities in problems.” - [[Sun Tzu]]]]
According to the American Society for Quality: "Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution."<ref>[https://asq.org/quality-resources/problem-solving What is problem solving]</ref>
According to the American Society for Quality: "Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution."<ref>[https://asq.org/quality-resources/problem-solving What is problem solving]</ref>