Problem solving
According to the American Society for Quality: "Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution."[1]
Problem solving process
According to the American Society for Quality the problem solving process includes:[2]
1. Define the problem
2. Generate alternative solutions
3. Evaluate and select an alternative
4. Implement and follow up on the solution
Additional resources:
- The problem-solving process, American Society for Quality
- Problem solving resources, American Society for Quality
How to come up with brilliant solutions
See also: Creativity and Openness and Ideation and Brainstorming and Innovation and Collaboration and Brilliant
Problem solving and resourcefulness
See also: Creativity and Innovation and Openness and Ideation and Brainstorming and Perfectionism
Articles on problem solving and resourcefulness:
- Solving problems with what you have: The Art of Resourcefulness by Dr. Rajesh Parekh
- How to Be Resourceful, Morning Coach website
See also
External links
Ray Dalios 5 steps to success (problem solving included):
Articles:
- Problem solving skills
- Non-linear problem solving
- Systems thinking
- Overview of systems thinking
- Problem Solving With Six Sigma Root Cause Analysis
- Systems Thinking and Systems Tools
- Enhancing the Six Sigma problem-solving methodology using the systems thinking methodologies
- Systems and complexity thinking
- From “solution” to “contextualized solution systems”
- Systems thinking applied to business
- TRIZ
- Lateral thinking
Systems thinking:
George Polya's 4 steps to problem solving:
- How to solve it - overview by George Polya
VUCA ("VUCA stands for volatility, uncertainty, complexity, and ambiguity. It describes the situation of constant, unpredictable change that is now the norm in certain industries and areas of the business world."[1]):
Problem solving Videos
General problem solving:
- Problem Solving Ideas That Work
- How to become a better problem solver
- Problem Solving Using the Why Tree By Creative Safety Supply
Mind mapping:
- Freemind documentation
- Mindmeister
- Mindmeister - Chrome store - Works with Google drive
- Mind mapping - Tony Buzan
- How to make a mind map - version 1
- How to make a mind map - version 2
- How to make a mind map the basics
- FreeMind - Free mind mapping software
- Mind mapping by Tony Buzan
- FreeMind tutorial
Lateral thinking:
- Dr. Edward de Bono discusses Lateral Thinking
- Lateral thinking
- Linear vs. Lateral Thinking - Team 49 Lateral thinking
Creative problem solving:
Forecasting:
Multiple strategies
VUCA ("VUCA stands for volatility, uncertainty, complexity, and ambiguity. It describes the situation of constant, unpredictable change that is now the norm in certain industries and areas of the business world."[2]):
- VUCA slideshow
- VUCA article
- VUCA and decision making
- Vuca video - Get There Early - BK Business Book by Bob Johansen
Quote
“Victory comes from finding opportunities in problems.” - Sun Tzu
External links
Videos:
References
- ↑ What is problem solving
- ↑ The problem-solving process, American Society for Quality