Problem solving

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“Victory comes from finding opportunities in problems.” - Sun Tzu

According to the American Society for Quality: "Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution."[1]

Problem solving process

According to the American Society for Quality the problem solving process includes:[2]

1. Define the problem

2. Generate alternative solutions

3. Evaluate and select an alternative

4. Implement and follow up on the solution

Additional resources:

Creative problem solving

See also: Creative problem solving

Creative Problem Solving "involves breaking down a problem to understand it, generating ideas to solve the problem and evaluating those ideas to find the most effective solutions. It uses techniques to make the problem solving process engaging and collaborative."[3]

Strategies for creative problem solving:

  • Embrace curiosity: Ask questions and seek new knowledge to open the door to innovative solutions.
  • Take risks: Step outside your comfort zone to come up with new ideas.
  • Be open-minded: Consider unconventional solutions and different perspectives.
  • Brainstorm: Gather a diverse group of people to discuss ideas without judgment.
  • Prototype: Create tangible models or simulations of ideas to test and refine.
  • Use mind mapping: A visual tool that helps organize thoughts and ideas.
  • Ask open-ended questions: Rephrase problems as open-ended questions with multiple possibilities

How to come up with brilliant solutions

See also: Creativity and Openness and Ideation and Brainstorming and Innovation and Collaboration and Brilliant

Problem solving and resourcefulness

See also: Creativity and Innovation and Openness and Ideation and Brainstorming and Perfectionism

Articles on problem solving and resourcefulness:

Quote

“Victory comes from finding opportunities in problems.” - Sun Tzu

See also

External links

Articles:

Ray Dalios 5 steps to success (problem solving included):

Systems thinking:

George Polya's 4 steps to problem solving:

VUCA ("VUCA stands for volatility, uncertainty, complexity, and ambiguity. It describes the situation of constant, unpredictable change that is now the norm in certain industries and areas of the business world."[1]):

Problem solving Videos

General problem solving:

Mind mapping:

Lateral thinking:

Creative problem solving:

Forecasting:

Multiple strategies

VUCA ("VUCA stands for volatility, uncertainty, complexity, and ambiguity. It describes the situation of constant, unpredictable change that is now the norm in certain industries and areas of the business world."[2]):

References

  1. ↑ What is problem solving
  2. ↑ The problem-solving process, American Society for Quality
  3. ↑ Problem solving
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