Difference between revisions of "Problem solving"

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[[File:Sun Tzu portrait.jpg|thumbnail|right|250px|“Victory comes from finding opportunities in problems.” - [[Sun Tzu]]]]
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[[File:Problem next problem.jpg|thumbnail|right|451px|"Life is one long series of problems to solve. The more you solve, the better a man you become." - Sir Radzig Kobyla, March of 1403.]]
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According to the American Society for Quality: "Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution."<ref>[https://asq.org/quality-resources/problem-solving What is problem solving]</ref>
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According to the American Society for Quality: "Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution."<ref>[https://asq.org/quality-resources/problem-solving What is problem solving]</ref>  
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Being adept at problem solving is vital to thriving in one's personal and professional endeavors. Fields that are especially known for problem solving are [[management]], [[engineering]], [[mathematics]] and a variety of [[science|scientific]] fields.
  
 
== Problem solving process ==
 
== Problem solving process ==
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''See also:'' [[Goal setting]] and [[Brainstorming]] and [[Ideation]] and [[Action orientation]]
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[[File:Problem solving steps.jpg|thumbnail|right|400px|The problem solving process involves "defining the problem, generating solutions, evaluating options, and implementing a solution."<ref>[https://www.google.com/search?q=problem+solving+process&oq=problem+solving+process&gs_lcrp=EgZjaHJvbWUyCQgAEEUYORiABDIMCAEQIxgnGIAEGIoFMgYIAhAjGCcyDQgDEAAYgwEYsQMYgAQyDQgEEAAYgwEYsQMYgAQyCggFEAAYsQMYgAQyBggGEEUYPDIGCAcQLhhA0gEIOTMyNGowajGoAgCwAgA&sourceid=chrome&ie=UTF-8#vhid=wEGkvub_a3DocM&vssid=l Problem solving process]</ref> ]]
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The problem solving process involves "defining the problem, generating solutions, evaluating options, and implementing a solution."<ref>[https://www.google.com/search?q=problem+solving+process&oq=problem+solving+process&gs_lcrp=EgZjaHJvbWUyCQgAEEUYORiABDIMCAEQIxgnGIAEGIoFMgYIAhAjGCcyDQgDEAAYgwEYsQMYgAQyDQgEEAAYgwEYsQMYgAQyCggFEAAYsQMYgAQyBggGEEUYPDIGCAcQLhhA0gEIOTMyNGowajGoAgCwAgA&sourceid=chrome&ie=UTF-8#vhid=wEGkvub_a3DocM&vssid=l Problem solving process]</ref>
  
 
According to the American Society for Quality the problem solving process includes:<ref>[https://asq.org/quality-resources/problem-solving#Process The problem-solving process], American Society for Quality</ref>
 
According to the American Society for Quality the problem solving process includes:<ref>[https://asq.org/quality-resources/problem-solving#Process The problem-solving process], American Society for Quality</ref>
  
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'''1.''' Define the problem
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'''1.''' Identify the problem.
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'''2.''' Define/analyze the problem. Understand the cause or causes of the problem and its impact on [[Goal setting|goals]].
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'''3.''' Generate alternative solutions (Via [[brainstorming]], [[ideation]] and other methods)
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'''4.''' Evaluate potential solutions. Consider the pros and cons of each solution. This may involve developing various solutions and testing those solutions in terms of their effectiveness.
  
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'''2.''' Generate alternative solutions
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'''5.''' Select a solution: Pick the best option.
  
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'''3.''' Evaluate and select an alternative
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'''6.''' Implement the solution.
  
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'''4.''' Implement and follow up on the solution
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'''7.''' Evaluate the solution and make any adjustments. Determine if the solution was successful and should be improved on.
  
 
Additional resources:  
 
Additional resources:  
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*[https://asq.org/quality-resources/problem-solving#Process The problem-solving process], American Society for Quality
 
*[https://asq.org/quality-resources/problem-solving#Process The problem-solving process], American Society for Quality
 
*[https://asq.org/quality-resources/problem-solving#Resources Problem solving resources], American Society for Quality
 
*[https://asq.org/quality-resources/problem-solving#Resources Problem solving resources], American Society for Quality
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=== Articles on strategies and approaches to problem solving ===
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*[https://www.betterup.com/blog/problem-solving-strategies 27 Problem-solving strategies to turn challenges on their head]
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*[https://www.simplilearn.com/what-is-problem-solving-article Mastering Problem Solving: Boost Business Performance & Achieve Success!]
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*[https://www.verywellmind.com/problem-solving-2795008 Problem-Solving Strategies and Obstacles] by  Kendra Cherry, MSEd
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*[https://gugel.medium.com/intuitive-analytical-and-experimental-approaches-to-solving-a-problem-60f678b67323 3 Approaches to Problem Solving (and why there’s a big difference between #1 and #2)]
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*[https://www.indeed.com/career-advice/career-development/approaches-to-problem-solving 12 Approaches To Problem-Solving for Every Situation]
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*[https://www.indeed.com/career-advice/career-development/problem-solving-strategies 14 Effective Problem-Solving Strategies], Indeed
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=== Six sigma and problem solving ===
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Six Sigma is a "problem-solving methodology that uses the DMAIC model to improve processes and reduce costs. DMAIC stands for Define, Measure, Analyze, Improve, and Control."<ref>[https://www.google.com/search?q=six+sigma+and+problem+solving&oq=six+sigma+and+problem+solving&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIICAEQABgWGB4yCAgCEAAYFhgeMggIAxAAGBYYHjIICAQQABgWGB4yCAgFEAAYFhgeMgYIBhBFGDwyBggHEC4YQNIBCDc2MTJqMGoxqAIAsAIA&sourceid=chrome&ie=UTF-8 Six Sigma and problem solving]</ref>
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[[File:Six sigma and problem solving 2.png|thumbnail|center|800px|Source: [https://www.google.com/search?q=six+sigma+and+problem+solving&oq=six+sigma+and+problem+solving&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIICAEQABgWGB4yCAgCEAAYFhgeMggIAxAAGBYYHjIICAQQABgWGB4yCAgFEAAYFhgeMgYIBhBFGDwyBggHEC4YQNIBCDc2MTJqMGoxqAIAsAIA&sourceid=chrome&ie=UTF-8 Six Sigma and problem solving] ]]
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==== Articles on Six Sigma and problem solving ====
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*[https://goleansixsigma.com/dmaic-five-basic-phases-of-lean-six-sigma/#:~:text=DMAIC%20is%20the%20problem%2Dsolving,and%20republished%20on%20January%202025. DMAIC – The 5 Phases of Lean Six Sigma]
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*[https://leansigmacorporation.com/lean-six-sigma-problem-solving-and-the-d-m-a-i-c-methodology/ Lean Six Sigma Problem Solving and the D.M.A.I.C Methodology]
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*[http://inderscience.metapress.com/app/home/contribution.asp?referrer=parent&backto=issue,3,6;journal,3,20;linkingpublicationresults,1:112380,1 Enhancing the Six Sigma problem-solving methodology using the systems thinking methodologies]
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*[http://www.sixsigmaonline.org/six-sigma-training-certification-information/articles/problem-solving-with-six-sigma-root-cause-analysis.html Problem Solving With Six Sigma Root Cause Analysis]
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=== Problem thinking and systems thinking ===
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[[File:The Thinker, Rodin.jpg|thumbnail|right|250px|The Thinker by [[Auguste Rodin]], 1902.]]
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''See also:'' [[Systems thinking]]
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[[Systems thinking]] is a holistic approach to problem solving that views issues as part of a larger, interconnected system. It focuses on understanding the relationships and interactions between different components within that system rather than analyzing them in isolation. It also prioritizes identifying how changes in one part of the system can impact other parts through feedback loops and interdependencies.<ref>[https://www.google.com/search?q=what+is+systems+thinking&oq=what+is+systems+thinking&gs_lcrp=EgZjaHJvbWUyCQgAEEUYORiABDIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIGCAkQLhhA0gEINjM5N2owajGoAgCwAgA&sourceid=chrome&ie=UTF-8 What is systems thinking]</ref><ref>[https://www.snhu.edu/about-us/newsroom/business/what-is-systems-thinking#:~:text=%22Systems%20thinking%20is%20a%20holistic,especially%20during%20times%20of%20uncertainty. What is Systems Thinking?]</ref><ref>[https://www.phoenix.edu/blog/what-is-systems-thinking.html#:~:text=Systems%20mapping:%20Systems%20mapping%20is,from%20a%20systems%20thinking%20perspective: Understanding systems thinking concepts and workplace applications]</ref>
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Problem solving with systems thinking "refers to a holistic approach to tackling issues by considering the entire system involved, analyzing the interconnected relationships between its components, and identifying potential solutions that address the root causes of a problem rather than just treating symptoms, ultimately leading to more sustainable and long-term solutions."<ref>[https://www.google.com/search?q=problem+solving+and+systems+thinking&oq=problem+solving+and+systems+thinking&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIICAEQABgWGB4yCAgCEAAYFhgeMggIAxAAGBYYHjIICAQQABgWGB4yCAgFEAAYFhgeMg0IBhAAGIYDGIAEGIoFMg0IBxAAGIYDGIAEGIoFMg0ICBAAGIYDGIAEGIoFMgYICRAuGEDSAQkxMzU4OGowajGoAgCwAgA&sourceid=chrome&ie=UTF-8 Problem solving and systems thinking]</ref>
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==== Articles on problem solving and systems thinking ====
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*[https://www.mbaknol.com/management-information-systems/systems-approach-to-problem-solving/ Systems Approach to Problem Solving]
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*[https://www.designorate.com/systems-thinking-steps-solve-complex-problems/ The Six Systems Thinking Steps to Solve Complex Problems]
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*[https://medium.com/@ellehempen/how-to-use-systems-thinking-to-solve-tough-problems-and-get-stuff-done-5f37c06beab9 How to Use Systems Thinking to Solve Problems and Get Stuff Done]
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Videos on systems thinking:
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*[https://www.youtube.com/playlist?list=PLc2eSR_oncVhHl00jCLkRCyV-zbQ1yLwZ Videos on system thinking - video playlist], Video playlist
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Videos on systems thinking and problem solving:
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*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGoEZ-EGzfuXq7SD1fVheFYw Videos on systems thinking and problem solving - video playlist], Video playlist
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=== Problem solving and contextual solution process ===
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A problem solving and contextual solution process "refers to a method of addressing issues by thoroughly understanding the specific situation or context surrounding the problem, then developing solutions that are tailored to those unique circumstances, taking into account all relevant factors and constraints within that context."<ref>[https://www.google.com/search?q=problem+solving+and+contextual+solution+process&oq=problem+solving+and+contextual+solution+process&gs_lcrp=EgZjaHJvbWUyCQgAEEUYORigATIGCAEQLhhA0gEJMTUxOTdqMGoxqAIAsAIA&sourceid=chrome&ie=UTF-8 Problem solving and contextual solution process]</ref>
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==== Problem solving and contextual solution process articles ====
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*[http://multispective.wordpress.com/2007/03/06/from-solution-to-contextualized-solution-system-process/ From “solution” to “contextualized solution systems”]
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*[https://serc.carleton.edu/sp/library/context_rich/problem_solving.html Context-Rich Problem Solving Strategies], Carlton College
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*[https://wikieducator.org/Context_Rich_Problems Context Rich Problems] (General overview of context rich problems)
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== Creative problem solving ==
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''See also:'' [[Creative problem solving]]
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[[File:Statue of Leonardo DaVinci in Uffizi Alley, Florence, Italy.jpg|thumbnail|right|300px|Statue of the creative [[Renaissance man]] [[Leonardo da Vinci]] in Tuscany, [[Italy]].]]
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[[Creative problem solving]] "involves breaking down a problem to understand it, generating ideas to solve the problem and evaluating those ideas to find the most effective solutions. It uses techniques to make the problem solving process engaging and [[Collaboration|collaborative]]."<ref>[https://www.iom.int/sites/g/files/tmzbdl486/files/staff-welfare/creative_problem_solving.pdf Problem solving]</ref>
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The six stages of [[Creativity|creative]] problem solving, often referred to as the Osborn-Parnes model, are: Objective Finding, Fact Finding, Problem Finding, Idea Finding, Solution Finding, and Acceptance Finding; essentially, defining the problem, gathering information, identifying the core issue, brainstorming ideas, selecting the best solution, and planning for implementation.
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Explanation of each stage:
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'''1.''' Objective Finding: Clearly state the [[Goal setting|goal]] or desired outcome of the problem-solving process.
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'''2.''' Fact Finding: Gather all relevant information and data about the problem situation.
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'''3.''' Problem Finding: Analyze the information to identify the root cause or key issues that need to be addressed.
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'''4.''' [[Ideation|Idea Finding]]: Generate a wide range of potential solutions through [[brainstorming]] or other creative techniques. See also: [[Ideation]]
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'''5.''' Solution Finding: Evaluate the generated ideas, select the most promising solution, and refine it.
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'''6.''' Acceptance Finding: Develop a plan to implement the chosen solution and address potential obstacles to acceptance.
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== Analytical thinking and critical thinking ==
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See also: [[Analytical thinking]] and [[Critical thinking]] and [[Creative problem solving]] and [[Rational thinking]] and [[Intellectual curiosity]]
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Analytical thinking and [[critical thinking]] are both crucial for problem solving, but they differ in their respective approaches. Analytical thinking focuses on breaking down complex information into smaller and more manageable parts to better understand the underlying principles and relationships (See also: [[Cause and effect]] and [[systems thinking]]). Critical thinking, on the other hand, involves evaluating information, forming better judgments, and [[Questioning skills|questioning]] assumptions to arrive at well-reasoned and [[Rationality|rational]] conclusions.<ref>
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*[https://www.google.com/search?q=what+is+the+difference+between+Analytical+thinking+and+critical+thinking&oq=what+is+the+difference+between+Analytical+thinking+and+critical+thinking&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQLhhA0gEJMjEyMTFqMGoxqAIAsAIA&sourceid=chrome&ie=UTF-8 What is the difference between Analytical thinking and critical thinking?]
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*[https://homeschooladventure.com/analytical-thinking-vs-critical-thinking/#:~:text=Differences%20Between%20Analytical%20and%20Critical,the%20implications%20of%20your%20choices. Understanding Analytical Thinking and Critical Thinking]
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*[https://www.indeed.com/career-advice/career-development/analytical-thinking-vs-critical-thinking#:~:text=What%20is%20analytical%20thinking?,there's%20humidity%20in%20the%20air?%22 Analytical Thinking vs. Critical Thinking (Plus Jobs That Use Them)], Indeed
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</ref>
  
 
== How to come up with brilliant solutions ==
 
== How to come up with brilliant solutions ==
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*[https://www.morningcoach.com/blog/how-to-be-resourceful How to Be Resourceful], Morning Coach website
 
*[https://www.morningcoach.com/blog/how-to-be-resourceful How to Be Resourceful], Morning Coach website
  
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== See also ==
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== Theory of inventive problem solving (TRIZ) ==
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The Theory of Inventive Problem Solving (TRIZ) is a methodology that utilizes a structured approach to problem solving via analyzing patterns found in global patents across various industries. This allows for the use of prediction and development of innovative solutions that is based on historical inventions.
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Article:
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*[https://www.linkedin.com/pulse/what-triz-vladimir-petrov-triz#:~:text=Published%20Jan%203%2C%202020,us%20towards%20seeking%20a%20solution. What is TRIZ]
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*[https://www.designorate.com/practice-guide-to-solve-problems-with-triz/#:~:text=The%20TRIZ%20method%20is%20based%20on%20the,by%20identifying%20contradictions%20and%20finding%20innovative%20solutions. How to Use TRIZ in the Problem-Solving Process]
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== Positive thinking and emotional intelligence increase problem solving ability and help with stress management ==
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''See also:'' [[Positive thinking]] and [[Emotional intelligence]] and [[Stress management]]
  
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*[[Mathematics]]
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[[Positive thinking]] and [[emotional intelligence]] help cause one to focus on constructive thoughts and potential solutions to problems which helps with problem solving ability.<ref>[https://www.worktolive.info/blog/bid/314738/how-positive-thinking-makes-you-a-better-problem-solver#:~:text=In%20fact%2C%20the%20report%20contends,treasuring%20that%20you're%20not. How Positive Thinking Makes You a Better Problem Solver]</ref><ref>[https://archive.ph/LOnnS#selection-2541.0-2541.58 How Positive Thinking Creates More Problems Than It Solves], Forbes, 2013</ref>
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*[[Engineering]]
 
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*[[Teamwork skills]]
 
  
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== External links ==
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Positive thinking is also helpful for [[stress management]] which helps with [[peak performance]] in terms of mental ability.<ref>
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*[https://www.mayoclinic.org/healthy-lifestyle/stress-management/in-depth/positive-thinking/art-20043950 Positive thinking: Stop negative self-talk to reduce stress], Mayo Clinic
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*[https://blog.griffinhill.com/how-to-harness-the-power-of-positive-thinking-for-career-advancement#:~:text=Positive%20thinking%20also%20enhances%20problem,building%20resiliency%20and%20coping%20skills. How to Harness the Power of Positive Thinking for Career Advancement]
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*[https://5eaglesleadership.com/the-power-of-positive-thinking-in-high-performance/#:~:text=When%20we're%20thinking%20positively,backed%20strategy%20for%20high%20performance. The Power of Positive Thinking in High Performance]*[https://www.numberanalytics.com/blog/positive-thinking-for-peak-performance Mastering Positive Thinking for Peak Performance]</ref> See also: [[Flow state]]
  
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*[https://www.youtube.com/watch?v=bZXDGQSuF9I&list=PLWo-PXvaXLABLFmP_oKdv4JDxOiG8F7XL Effective problem solving]
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== Quote ==
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[[File:George Lois.jpg|thumbnail|right|275px|"Creativity can solve almost any problem." - George Lois ]]
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''See also:'' [[Quotes about problems in life and problem solving]]
  
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*[https://www.youtube.com/watch?v=6SVUo2dGcUk&list=PLWo-PXvaXLADWU2Dy4lAFPaRLQBHWYZ8e Creative problem solving]
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*"Creativity can solve almost any problem." - George Lois
  
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*[https://www.youtube.com/playlist?list=PL_N6UbeInhwfj0RTWhlfAmGQzVk6XeWVc Dr. Edward De Bono's Thinking Course from PBS]
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*“Victory comes from finding opportunities in problems.” - [[Sun Tzu]]
  
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'''Ray Dalios 5 steps to success (problem solving included):'''
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*"Life is one long series of problems to solve. The more you solve, the better a man you become." - Sir Radzig Kobyla, March of 1403.
  
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*[https://commoncog.com/blog/dalios-5-step-process-to-getting-what-you-want/ Ray Dalio's 5 Step Process (To Getting What You Want Out Of Life)]
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*"There’s no use talking about the problem unless you talk about the solution." - Betty Williams
  
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'''Articles:'''
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*"It’s not a problem that we have a problem. It’s a problem if we don’t deal with the problem." - Mary Kay Utech
  
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*[http://www.seminarsondvd.com/ourarticles/ProblemSolving.aspx Problem solving skills]
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*"Never try to solve all the problems at once — make them line up for you one-by-one." - Richard Sloma
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*[http://www.realinnovation.com/commentary/archive/non_linear_problem_solving.html Non-linear problem solving]
 
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*[http://www.thinking.net/Systems_Thinking/systems_thinking.html Systems thinking]
 
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*[http://www.thinking.net/Systems_Thinking/OverviewSTarticle.pdf Overview of systems thinking]
 
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*[http://www.sixsigmaonline.org/six-sigma-training-certification-information/articles/problem-solving-with-six-sigma-root-cause-analysis.html Problem Solving With Six Sigma Root Cause Analysis]
 
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*[http://www.managementhelp.org/systems/systems.htm#anchor6250 Systems Thinking and Systems Tools]
 
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*[http://inderscience.metapress.com/app/home/contribution.asp?referrer=parent&backto=issue,3,6;journal,3,20;linkingpublicationresults,1:112380,1 Enhancing the Six Sigma problem-solving methodology using the systems thinking methodologies]
 
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*[http://monash.academia.edu/JoachimSturmberg/Papers/74546/Systems-and-complexity-thinking-in-general-practice---Part-1---clinical-application Systems and complexity thinking]
 
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*[http://multispective.wordpress.com/2007/03/06/from-solution-to-contextualized-solution-system-process/ From “solution” to “contextualized solution systems”]
 
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*[http://www.iiisci.org/journal/CV$/sci/pdfs/P594305.pdf Systems thinking applied to business]
 
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*[http://en.wikipedia.org/wiki/TRIZ TRIZ]
 
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*[http://en.wikipedia.org/wiki/Lateral_thinking Lateral thinking]
 
  
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Systems thinking:
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*"Every project is an opportunity to learn, to figure out problems and challenges, to invent and reinvent." -  David Rockwell
  
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*[https://www.youtube.com/watch?v=lhbLNBqhQkc&index=7&list=PLc2eSR_oncVhHl00jCLkRCyV-zbQ1yLwZ Systems thinking]
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*"Problems do not go away. They must be worked through or else they remain, forever a barrier to the growth and development of the spirit. Until you value yourself, you won't value your time. Until you value your time, you will not do anything with it." - M. Scott Peck
  
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George Polya's 4 steps to problem solving:
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*"You will find peace not by trying to escape your problems, but by confronting them courageously. You will find peace not in denial, but in victory." -  J. Donald Walters
  
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*[http://en.wikipedia.org/wiki/How_to_Solve_It How to solve it - overview] by George Polya
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*"All problems become smaller when you confront them instead of dodging them." - William F. Halsey
  
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*[http://teacher.scholastic.com/lessonrepro/lessonplans/steppro.htm 4 steps to problem solving]
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*"When solving problems, dig at the roots instead of just hacking at the leaves." -  Anthony J. D'Angelo
  
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*[https://www.youtube.com/watch?v=uCS7GO0fkc4&list=PLWo-PXvaXLAA5q5uoVhy9cZEwrt2KdTJS Polya's problem solving techniques]
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*"A problem well put is half solved.” - [[John Dewey]]
  
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VUCA ("VUCA stands for volatility, uncertainty, complexity, and ambiguity. It describes the situation of constant, unpredictable change that is now the norm in certain industries and areas of the business world."[https://www.mindtools.com/asnydwg/managing-in-a-vuca-world]):
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*“The formulation of the problem is often more essential than its solution, which may be merely a matter of mathematical or experimental skill.” - [[Albert Einstein]]
  
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*[http://www.slideshare.net/dcaron/its-a-vuca-world-cips-cio-march-5-2009-draft VUCA slideshow]
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*"All my problems bow before my stubbornness.” - Amit Kalantri, Wealth of Words
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*[http://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity VUCA article]
 
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*[http://www.au.af.mil/au/awc/awcgate/ndu/strat-ldr-dm/pt1ch2.html VUCA and decision making]
 
  
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=== Problem solving Videos ===
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*"Let God's promises shine on your problems." - Corrie Ten Boom
  
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*[http://www.youtube.com/watch?v=t2ZlEk5oHzo&list=PL379A17ACB08FE56C&feature=plpp_play_all Problem solving]
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*"It is wise to direct your anger towards problems - not people; to focus your energies on answers - not excuses." William Arthur Ward
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*[http://www.youtube.com/watch?v=t2ZlEk5oHzo Problem Solving Ideas That Work]
 
  
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General problem solving:
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*"Sometimes it seems as if there are more solutions than problems. On closer scrutiny, it turns out that many of today's problems are a result of yesterday's solutions." - [[Thomas Sowell]]
  
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*[http://www.youtube.com/watch?v=t2ZlEk5oHzo Problem Solving Ideas That Work]
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*"You will only be remembered for two things: the problems you solve or the ones you create." - Mike Murdock
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*[http://www.youtube.com/watch?v=ME3mi6A88QE&feature=related How to become a better problem solver]
 
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*[http://www.youtube.com/watch?v=Kd4G_c_Ci_c Problem Solving Using the Why Tree By Creative Safety Supply]
 
  
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Mind mapping:
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== Books ==
  
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*[http://freemind.sourceforge.net/wiki/index.php/Documentation Freemind documentation]
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* ''Solve It!: The Mindset and Tools of Smart Problem Solvers'' by Dietmar Sternad. econcise (November 15, 2021)
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*[http://www.mindmeister.com/ Mindmeister]
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* ''Questions Are the Answer: A Breakthrough Approach to Your Most Vexing Problems at Work and in Life'' by Hal Gregersen. Harper Business; Illustrated edition (November 13, 2018)
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*[https://chrome.google.com/webstore/detail/mindmeister/bdehgigffdnkjpaindemkaniebfaepjm?hl=en Mindmeister] - Chrome store - Works with Google drive
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* ''What Do You Do With a Problem?'' by Kobi Yamada. ‎Compendium; Reprint edition (July 1, 2016)
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*[http://www.youtube.com/watch?v=MlabrWv25qQ Mind mapping - Tony Buzan]
 
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*[http://www.youtube.com/watch?v=v8_H42Z9wxA How to make a mind map - version 1]
 
−
*[http://www.youtube.com/watch?v=0UCXalYcoko How to make a mind map - version 2]
 
−
*[http://www.youtube.com/watch?v=wLWV0XN7K1g How to make a mind map the basics]
 
−
*[http://freemind.sourceforge.net/wiki/index.php/Main_Page FreeMind - Free mind mapping software]
 
−
*[http://www.youtube.com/watch?v=33PCtkSlEf4 Mind mapping by Tony Buzan]
 
−
*[http://www.youtube.com/watch?v=grut_2cardM FreeMind tutorial]
 
  
−
Lateral thinking:
+
Creative problem solving books:  
  
−
*[http://www.youtube.com/watch?v=Nb9Oe83ruUw Dr. Edward de Bono discusses Lateral Thinking]
+
* ''Creative Problem Solving: Root Cause Analysis, 5 Whys, Feynman Technique and Beyond'' by Lawrence Wilson. ASIN: B0C6P8GH2HPublisher. ‎Independently published (March 4, 2023)
−
*[http://www.youtube.com/watch?v=guvKWZnpw-s&feature=related Lateral thinking]
+
* ''Bulletproof Problem Solving: The One Skill That Changes Everything'' by Charles Conn and Robert McLean. Wiley; 1st edition (March 6, 2019)
−
*[http://www.youtube.com/watch?v=BpF80ztn2dM&feature=related Linear vs. Lateral Thinking - Team 49 Lateral thinking]
 
  
−
Creative problem solving:
+
== See also ==
  
−
*[http://www.youtube.com/watch?v=1hzOZrG3waA Creative problem solving]
+
*[[Decision making]]
−
*[http://www.youtube.com/watch?v=l0deXiIQSF0&feature=related What is Creativity - Brian Tracy]
+
*[[Structural thinking]]
 +
*[[Evidence-based thinking]]
 +
*[[Logical reasoning]]
 +
*[[Strategic thinking]]
 +
*[[Rational thinking]]
 +
*[[Teamwork skills]]
 +
*[[Forecasting]]
 +
*[[Abstract thinking]]
 +
*[[Questioning skills]]
  
−
'''Forecasting:'''
+
== External links ==
  
−
*[http://www.youtube.com/watch?v=t9JWa4pHAyU&feature=channel Effective forecasting - questioning your assumptions]
+
*[https://www.toolshero.com/problem-solving/ Problem Solving Theories], ToolsHero.com
−
*[http://www.youtube.com/watch?v=z68yL4omCm4 Gerald Celente on trend forecasting]
 
  
−
Multiple strategies
+
'''[[Ray Dalio]]'s 5 steps to success (problem solving included):'''
  
−
*[http://www.youtube.com/watch?v=z68yL4omCm4 Multiple strategies]
+
*[https://commoncog.com/blog/dalios-5-step-process-to-getting-what-you-want/ Ray Dalio's 5 Step Process (To Getting What You Want Out Of Life)]
  
−
VUCA ("VUCA stands for volatility, uncertainty, complexity, and ambiguity. It describes the situation of constant, unpredictable change that is now the norm in certain industries and areas of the business world."[https://www.mindtools.com/asnydwg/managing-in-a-vuca-world]):
+
George Polya's 4 steps to problem solving:
  
−
*[http://www.slideshare.net/dcaron/its-a-vuca-world-cips-cio-march-5-2009-draft VUCA slideshow]
+
*[http://en.wikipedia.org/wiki/How_to_Solve_It How to solve it - overview] by George Polya
−
*[http://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity VUCA article]
 
−
*[http://www.au.af.mil/au/awc/awcgate/ndu/strat-ldr-dm/pt1ch2.html VUCA and decision making]
 
−
*[http://www.youtube.com/watch?v=r6t4Y3GfAf0 Vuca video - Get There Early - BK Business Book by Bob Johansen ]
 
  
−
== External links ==
+
*[https://www.youtube.com/watch?v=uCS7GO0fkc4&list=PLWo-PXvaXLAA5q5uoVhy9cZEwrt2KdTJS Polya's problem solving techniques] - video
  
−
Videos:
+
=== Problem solving Videos ===
  
 
*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGoGdOj7rLtVVtvpyj1Fr6OP Problem solving - video playlist]
 
*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGoGdOj7rLtVVtvpyj1Fr6OP Problem solving - video playlist]
−
*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGr6dGO2ad4joDRROLCwpeC7 Creative problem solving - video playlist]
+
*[http://www.youtube.com/watch?v=t2ZlEk5oHzo&list=PL379A17ACB08FE56C&feature=plpp_play_all Problem solving]
 +
*[http://www.youtube.com/watch?v=t2ZlEk5oHzo Problem Solving Ideas That Work]
 +
*[https://www.youtube.com/watch?v=bZXDGQSuF9I&list=PLWo-PXvaXLABLFmP_oKdv4JDxOiG8F7XL Effective problem solving]
 +
 
 +
General problem solving:
 +
 
 +
*[http://www.youtube.com/watch?v=t2ZlEk5oHzo Problem Solving Ideas That Work]
 +
*[http://www.youtube.com/watch?v=ME3mi6A88QE&feature=related How to become a better problem solver]
 +
*[http://www.youtube.com/watch?v=Kd4G_c_Ci_c Problem Solving Using the Why Tree By Creative Safety Supply]
  
 
==References==
 
==References==
Line 158: Line 259:
  
 
[[Category: Management]]
 
[[Category: Management]]
 +
[[Category: Engineering]]
 +
[[Category: Mathematics]]

Latest revision as of 02:23, November 2, 2025

"Life is one long series of problems to solve. The more you solve, the better a man you become." - Sir Radzig Kobyla, March of 1403.

According to the American Society for Quality: "Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution."[1]

Being adept at problem solving is vital to thriving in one's personal and professional endeavors. Fields that are especially known for problem solving are management, engineering, mathematics and a variety of scientific fields.

Problem solving process

See also: Goal setting and Brainstorming and Ideation and Action orientation

The problem solving process involves "defining the problem, generating solutions, evaluating options, and implementing a solution."[2]

The problem solving process involves "defining the problem, generating solutions, evaluating options, and implementing a solution."[3]

According to the American Society for Quality the problem solving process includes:[4]

1. Identify the problem.

2. Define/analyze the problem. Understand the cause or causes of the problem and its impact on goals.

3. Generate alternative solutions (Via brainstorming, ideation and other methods)

4. Evaluate potential solutions. Consider the pros and cons of each solution. This may involve developing various solutions and testing those solutions in terms of their effectiveness.

5. Select a solution: Pick the best option.

6. Implement the solution.

7. Evaluate the solution and make any adjustments. Determine if the solution was successful and should be improved on.

Additional resources:

Articles on strategies and approaches to problem solving

Six sigma and problem solving

Six Sigma is a "problem-solving methodology that uses the DMAIC model to improve processes and reduce costs. DMAIC stands for Define, Measure, Analyze, Improve, and Control."[5]

Source: Six Sigma and problem solving


Articles on Six Sigma and problem solving

Problem thinking and systems thinking

The Thinker by Auguste Rodin, 1902.

See also: Systems thinking

Systems thinking is a holistic approach to problem solving that views issues as part of a larger, interconnected system. It focuses on understanding the relationships and interactions between different components within that system rather than analyzing them in isolation. It also prioritizes identifying how changes in one part of the system can impact other parts through feedback loops and interdependencies.[6][7][8]

Problem solving with systems thinking "refers to a holistic approach to tackling issues by considering the entire system involved, analyzing the interconnected relationships between its components, and identifying potential solutions that address the root causes of a problem rather than just treating symptoms, ultimately leading to more sustainable and long-term solutions."[9]

Articles on problem solving and systems thinking

Videos on systems thinking:

Videos on systems thinking and problem solving:

Problem solving and contextual solution process

A problem solving and contextual solution process "refers to a method of addressing issues by thoroughly understanding the specific situation or context surrounding the problem, then developing solutions that are tailored to those unique circumstances, taking into account all relevant factors and constraints within that context."[10]

Problem solving and contextual solution process articles

Creative problem solving

See also: Creative problem solving

Statue of the creative Renaissance man Leonardo da Vinci in Tuscany, Italy.

Creative problem solving "involves breaking down a problem to understand it, generating ideas to solve the problem and evaluating those ideas to find the most effective solutions. It uses techniques to make the problem solving process engaging and collaborative."[11]

The six stages of creative problem solving, often referred to as the Osborn-Parnes model, are: Objective Finding, Fact Finding, Problem Finding, Idea Finding, Solution Finding, and Acceptance Finding; essentially, defining the problem, gathering information, identifying the core issue, brainstorming ideas, selecting the best solution, and planning for implementation. Explanation of each stage:

1. Objective Finding: Clearly state the goal or desired outcome of the problem-solving process.

2. Fact Finding: Gather all relevant information and data about the problem situation.

3. Problem Finding: Analyze the information to identify the root cause or key issues that need to be addressed.

4. Idea Finding: Generate a wide range of potential solutions through brainstorming or other creative techniques. See also: Ideation

5. Solution Finding: Evaluate the generated ideas, select the most promising solution, and refine it.

6. Acceptance Finding: Develop a plan to implement the chosen solution and address potential obstacles to acceptance.

Analytical thinking and critical thinking

See also: Analytical thinking and Critical thinking and Creative problem solving and Rational thinking and Intellectual curiosity

Analytical thinking and critical thinking are both crucial for problem solving, but they differ in their respective approaches. Analytical thinking focuses on breaking down complex information into smaller and more manageable parts to better understand the underlying principles and relationships (See also: Cause and effect and systems thinking). Critical thinking, on the other hand, involves evaluating information, forming better judgments, and questioning assumptions to arrive at well-reasoned and rational conclusions.[12]

How to come up with brilliant solutions

See also: Creativity and Openness and Ideation and Brainstorming and Innovation and Collaboration and Brilliant

Problem solving and resourcefulness

See also: Creativity and Innovation and Openness and Ideation and Brainstorming and Perfectionism

Articles on problem solving and resourcefulness:

Theory of inventive problem solving (TRIZ)

The Theory of Inventive Problem Solving (TRIZ) is a methodology that utilizes a structured approach to problem solving via analyzing patterns found in global patents across various industries. This allows for the use of prediction and development of innovative solutions that is based on historical inventions.

Article:

Positive thinking and emotional intelligence increase problem solving ability and help with stress management

See also: Positive thinking and Emotional intelligence and Stress management

Positive thinking and emotional intelligence help cause one to focus on constructive thoughts and potential solutions to problems which helps with problem solving ability.[13][14]

Positive thinking is also helpful for stress management which helps with peak performance in terms of mental ability.[15] See also: Flow state

Quote

"Creativity can solve almost any problem." - George Lois

See also: Quotes about problems in life and problem solving

  • "Creativity can solve almost any problem." - George Lois
  • “Victory comes from finding opportunities in problems.” - Sun Tzu
  • "Life is one long series of problems to solve. The more you solve, the better a man you become." - Sir Radzig Kobyla, March of 1403.
  • "There’s no use talking about the problem unless you talk about the solution." - Betty Williams
  • "It’s not a problem that we have a problem. It’s a problem if we don’t deal with the problem." - Mary Kay Utech
  • "Never try to solve all the problems at once — make them line up for you one-by-one." - Richard Sloma
  • "Every project is an opportunity to learn, to figure out problems and challenges, to invent and reinvent." - David Rockwell
  • "Problems do not go away. They must be worked through or else they remain, forever a barrier to the growth and development of the spirit. Until you value yourself, you won't value your time. Until you value your time, you will not do anything with it." - M. Scott Peck
  • "You will find peace not by trying to escape your problems, but by confronting them courageously. You will find peace not in denial, but in victory." - J. Donald Walters
  • "All problems become smaller when you confront them instead of dodging them." - William F. Halsey
  • "When solving problems, dig at the roots instead of just hacking at the leaves." - Anthony J. D'Angelo
  • "A problem well put is half solved.” - John Dewey
  • “The formulation of the problem is often more essential than its solution, which may be merely a matter of mathematical or experimental skill.” - Albert Einstein
  • "All my problems bow before my stubbornness.” - Amit Kalantri, Wealth of Words
  • "Let God's promises shine on your problems." - Corrie Ten Boom
  • "It is wise to direct your anger towards problems - not people; to focus your energies on answers - not excuses." William Arthur Ward
  • "Sometimes it seems as if there are more solutions than problems. On closer scrutiny, it turns out that many of today's problems are a result of yesterday's solutions." - Thomas Sowell
  • "You will only be remembered for two things: the problems you solve or the ones you create." - Mike Murdock

Books

  • Solve It!: The Mindset and Tools of Smart Problem Solvers by Dietmar Sternad. econcise (November 15, 2021)
  • Questions Are the Answer: A Breakthrough Approach to Your Most Vexing Problems at Work and in Life by Hal Gregersen. Harper Business; Illustrated edition (November 13, 2018)
  • What Do You Do With a Problem? by Kobi Yamada. ‎Compendium; Reprint edition (July 1, 2016)

Creative problem solving books:

  • Creative Problem Solving: Root Cause Analysis, 5 Whys, Feynman Technique and Beyond by Lawrence Wilson. ASIN: B0C6P8GH2HPublisher. ‎Independently published (March 4, 2023)
  • Bulletproof Problem Solving: The One Skill That Changes Everything by Charles Conn and Robert McLean. Wiley; 1st edition (March 6, 2019)

See also

External links

Ray Dalio's 5 steps to success (problem solving included):

George Polya's 4 steps to problem solving:

Problem solving Videos

General problem solving:

References

  1. ↑ What is problem solving
  2. ↑ Problem solving process
  3. ↑ Problem solving process
  4. ↑ The problem-solving process, American Society for Quality
  5. ↑ Six Sigma and problem solving
  6. ↑ What is systems thinking
  7. ↑ What is Systems Thinking?
  8. ↑ Understanding systems thinking concepts and workplace applications
  9. ↑ Problem solving and systems thinking
  10. ↑ Problem solving and contextual solution process
  11. ↑ Problem solving
  12. ↑
  13. ↑ How Positive Thinking Makes You a Better Problem Solver
  14. ↑ How Positive Thinking Creates More Problems Than It Solves, Forbes, 2013
  15. ↑
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